I think you should add both servers (comma separated) and check 
management.network.cidr in global parameters.

-----Original Message-----
From: Yordan Kostov [mailto:[email protected]] 
Sent: Wednesday, April 21, 2021 12:55 PM
To: [email protected]
Subject: RE: [!!Mass Mail]system VM cannot connect to cloudstack?

It has 10.10.38.14.

I believe this should be changed either to having both addresses - 10.10.38.13 
and 14  or to the VIP address 10.10.38.10 of the HAproxy VIP?

Best regards,
Jordan

-----Original Message-----
From: Дикевич Евгений Александрович <[email protected]> 
Sent: Wednesday, April 21, 2021 12:38 PM
To: [email protected]
Subject: RE: [!!Mass Mail]system VM cannot connect to cloudstack?


[X] This message came from outside your organization


Hi.
What do you have in global setting in host variable?

-----Original Message-----
From: Yordan Kostov [mailto:[email protected]]
Sent: Wednesday, April 21, 2021 12:13 PM
To: [email protected]
Subject: [!!Mass Mail]system VM cannot connect to cloudstack?

Dear all,

                I have the following setup:

-          2 x Cloustack MGM servers 4.15 (firewall and selinux disabled) - 
10.10.38.13 and 10.10.38.14; (SSVM is 4.15)

-          Hypervisor XCPNG 8.2

-          NFS secondary storage

I brought up a zone and secondary VMs are created just fine but the management 
server reports that the agent is down. After some troubleshooting:

-          SSVMs can connect to 10.10.38.13 on 8250

-          SSVMs cannot connect to 10.10.38.14 on 8250 due to time out.

SSVM logs:
2021-04-21 07:18:22,442 WARN  [utils.nio.NioConnection] (main:null) Unable to 
connect to remote: is there a server running on port 8250
2021-04-21 07:18:27,443 INFO  [cloud.agent.Agent] (main:null) Connecting to 
host:10.10.38.14

I cannot find the reason for this as SSVMs are on the same network as the MGM 
servers.

-          telnet from SSVMs to 38.14 on 8250 reports timeout

-          telnet from any other VM in the same network to 38.14 on 8250 is 
completely fine.

I am consulting with this article for SSVM troubleshooting but so far nothing 
helps - 
https://urldefense.com/v3/__https://cwiki.apache.org/confluence/display/CLOUDSTACK/SSVM*2C*templates*2C*Secondary*storage*troubleshooting__;JSslKysr!!A6UyJA!3Z7dCJiMwsIF9d8__V12zgvf17v3tmxwAE_yGbkqtDEClvxQoFOszpTl8hjwpCLWoMqI3sUHJCNP$

                This is an empty environment straight out of the box so I don't 
understand why this behavior occurs.
                Any advice is appreciated.

Best regards,
Jordan
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