I found the issue, it seems that traffic from SSVM to MGM is going through MGM interface which is not in the same network as the MGM servers.
Best regards, Jordan -----Original Message----- From: Yordan Kostov <[email protected]> Sent: Wednesday, April 21, 2021 12:13 PM To: [email protected] Subject: system VM cannot connect to cloudstack? [X] This message came from outside your organization Dear all, I have the following setup: - 2 x Cloustack MGM servers 4.15 (firewall and selinux disabled) - 10.10.38.13 and 10.10.38.14; (SSVM is 4.15) - Hypervisor XCPNG 8.2 - NFS secondary storage I brought up a zone and secondary VMs are created just fine but the management server reports that the agent is down. After some troubleshooting: - SSVMs can connect to 10.10.38.13 on 8250 - SSVMs cannot connect to 10.10.38.14 on 8250 due to time out. SSVM logs: 2021-04-21 07:18:22,442 WARN [utils.nio.NioConnection] (main:null) Unable to connect to remote: is there a server running on port 8250 2021-04-21 07:18:27,443 INFO [cloud.agent.Agent] (main:null) Connecting to host:10.10.38.14 I cannot find the reason for this as SSVMs are on the same network as the MGM servers. - telnet from SSVMs to 38.14 on 8250 reports timeout - telnet from any other VM in the same network to 38.14 on 8250 is completely fine. I am consulting with this article for SSVM troubleshooting but so far nothing helps - https://urldefense.com/v3/__https://cwiki.apache.org/confluence/display/CLOUDSTACK/SSVM*2C*templates*2C*Secondary*storage*troubleshooting__;JSslKysr!!A6UyJA!yCJE7SntgEzEgiKu8csbTVSRTkSci1UBc-lDyk7DBvbo5OwIpQw31JHrWz6c0R8oUZAMpywhdV7W$ This is an empty environment straight out of the box so I don't understand why this behavior occurs. Any advice is appreciated. Best regards, Jordan
