I have just tested this in ACS4.9.0 and can’t recreate the problems you are 
seeing. Have you tried to restart the VPC with “cleanup”?

Regards,
Dag Sonstebo
Cloud Architect
ShapeBlue

On 22/11/2016, 17:11, "Andrei Mikhailovsky" <[email protected]> wrote:

    Yeah, it's a default one. I believe it comes with redundant routers by 
default. I think the VPC has been created on ACS 4.7.x about 10 months ago. 
Several months ago I've updated to 4.9.0.
    
    Andrei
    
    
[email protected] 
www.shapeblue.com
53 Chandos Place, Covent Garden, London  WC2N 4HSUK
@shapeblue
  
 

----- Original Message -----
    > From: "Dag Sonstebo" <[email protected]>
    > To: "users" <[email protected]>
    > Sent: Tuesday, 22 November, 2016 16:46:39
    > Subject: Re: error adding VPN user in VPC network
    
    > Which VPC service offering are you using? Is this just the standard 
“default VPC
    > offering”?
    > 
    > Regards,
    > Dag Sonstebo
    > Cloud Architect
    > ShapeBlue
    > 
    > On 22/11/2016, 16:37, "Andrei Mikhailovsky" <[email protected]> 
wrote:
    > 
    >    Hi Dag,
    >    
    >    Thanks for the quick response. Actually, the username that I've tried 
to set up
    >    was just "andrei". 40 and 45 could be the id numbers of the 
account/domain
    >    perhaps? I've also tried to change the usernames and provided different
    >    passwords, but had the same error.
    >    
    >    Andrei
    >    
    >    
    > [email protected]
    > www.shapeblue.com
    > 53 Chandos Place, Covent Garden, London  WC2N 4HSUK
    > @shapeblue
    >  
    > 
    > 
    > ----- Original Message -----
    >    > From: "Dag Sonstebo" <[email protected]>
    >    > To: "users" <[email protected]>
    >    > Sent: Tuesday, 22 November, 2016 13:37:54
    >    > Subject: Re: error adding VPN user in VPC network
    >    
    >    > Hi Andrei,
    >    > 
    >    > I’ve discussed with my colleagues and we think this may be related to
    >    > https://issues.apache.org/jira/browse/CLOUDSTACK-9498
    >    > 
    >    > From your logs it looks like the username you are using is 
“40-andrei-45”? Could
    >    > you try with a username with just normal characters?
    >    > 
    >    > Regards,
    >    > Dag Sonstebo
    >    > Cloud Architect
    >    > ShapeBlue
    >    > 
    >    > On 22/11/2016, 12:14, "Andrei Mikhailovsky" 
<[email protected]> wrote:
    >    > 
    >    >    Hello
    >    >    
    >    >    I am running ACS 4.9.0.
    >    >    
    >    >    I am having an issue with adding a VPN user to the VPC network. 
I've enabled the
    >    >    VPN service on the static IP. The service was enabled and I have 
the PSK shown
    >    >    to me. However, when I am adding a new user it fails with the 
following error:
    >    >    
    >    >    2016-11-22 12:05:26,189 DEBUG [c.c.n.v.RemoteAccessVpnManagerImpl]
    >    >    (API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) 
(logid:f76b2eae) VPN
    >    >    User VpnUser[40-andrei-45] is set on
    >    >    
com.cloud.network.dao.RemoteAccessVpnVO$$EnhancerByCGLIB$$cc1dfb8d@4465732c
    >    >    2016-11-22 12:05:26,189 WARN [c.c.n.v.RemoteAccessVpnManagerImpl]
    >    >    (API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) 
(logid:f76b2eae)
    >    >    Unable to apply vpn users
    >    >    java.lang.IndexOutOfBoundsException: Index: 1, Size: 1
    >    >    at java.util.ArrayList.rangeCheck(ArrayList.java:635)
    >    >    at java.util.ArrayList.get(ArrayList.java:411)
    >    >    at
    >    >    
com.cloud.network.vpn.RemoteAccessVpnManagerImpl.applyVpnUsers(RemoteAccessVpnManagerImpl.java:532)
    >    >    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    >    >    at 
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    >    >    at
    >    >    
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    >    >    at java.lang.reflect.Method.invoke(Method.java:606)
    >    >    at
    >    >    
org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
    >    >    at
    >    >    
org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
    >    >    at
    >    >    
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
    >    >    at
    >    >    
org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91)
    >    >    at
    >    >    
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    >    >    at
    >    >    
org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
    >    >    at com.sun.proxy.$Proxy237.applyVpnUsers(Unknown Source)
    >    >    at
    >    >    
org.apache.cloudstack.api.command.user.vpn.AddVpnUserCmd.execute(AddVpnUserCmd.java:122)
    >    >    at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:150)
    >    >    at 
com.cloud.api.ApiAsyncJobDispatcher.runJob(ApiAsyncJobDispatcher.java:108)
    >    >    at
    >    >    
org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:554)
    >    >    at
    >    >    
org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49)
    >    >    at
    >    >    
org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56)
    >    >    at
    >    >    
org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103)
    >    >    at
    >    >    
org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53)
    >    >    at
    >    >    
org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46)
    >    >    at
    >    >    
org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:502)
    >    >    at 
java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
    >    >    at java.util.concurrent.FutureTask.run(FutureTask.java:262)
    >    >    at
    >    >    
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
    >    >    at
    >    >    
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    >    >    at java.lang.Thread.run(Thread.java:745)
    >    >    2016-11-22 12:05:26,190 DEBUG [c.c.n.v.RemoteAccessVpnManagerImpl]
    >    >    (API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) 
(logid:f76b2eae)
    >    >    Applying vpn access to VirtualRouter
    >    >    2016-11-22 12:05:26,192 WARN [c.c.n.v.RemoteAccessVpnManagerImpl]
    >    >    (API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) 
(logid:f76b2eae)
    >    >    Failed to apply vpn for user andrei, accountId=45
    >    >    2016-11-22 12:05:26,193 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
    >    >    (API-Job-Executor-82:ctx-d62e35c3 job-31537) (logid:f76b2eae) 
Complete async
    >    >    job-31537, jobStatus: FAILED, resultCode: 530, result:
    >    >    
org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList":[],"errorcode":530,"errortext":"Failed
    >    >    to add vpn user"}
    >    >    
    >    >    Please advise how to get this problem fixed and have a working 
VPN service?
    >    >    
    >    >    Thanks
    >    >    
    >    >    Andrei
    >    >    
    >    > 
    >    > 
    >    > [email protected]
    >    > www.shapeblue.com
    >    > 53 Chandos Place, Covent Garden, London  WC2N 4HSUK
    >     > @shapeblue
    

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