Hi Andrei,

I’ve discussed with my colleagues and we think this may be related to 
https://issues.apache.org/jira/browse/CLOUDSTACK-9498 

From your logs it looks like the username you are using is “40-andrei-45”? 
Could you try with a username with just normal characters? 

Regards,
Dag Sonstebo
Cloud Architect
ShapeBlue

On 22/11/2016, 12:14, "Andrei Mikhailovsky" <[email protected]> wrote:

    Hello 
    
    I am running ACS 4.9.0. 
    
    I am having an issue with adding a VPN user to the VPC network. I've 
enabled the VPN service on the static IP. The service was enabled and I have 
the PSK shown to me. However, when I am adding a new user it fails with the 
following error: 
    
    2016-11-22 12:05:26,189 DEBUG [c.c.n.v.RemoteAccessVpnManagerImpl] 
(API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) (logid:f76b2eae) VPN 
User VpnUser[40-andrei-45] is set on 
com.cloud.network.dao.RemoteAccessVpnVO$$EnhancerByCGLIB$$cc1dfb8d@4465732c 
    2016-11-22 12:05:26,189 WARN [c.c.n.v.RemoteAccessVpnManagerImpl] 
(API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) (logid:f76b2eae) 
Unable to apply vpn users 
    java.lang.IndexOutOfBoundsException: Index: 1, Size: 1 
    at java.util.ArrayList.rangeCheck(ArrayList.java:635) 
    at java.util.ArrayList.get(ArrayList.java:411) 
    at 
com.cloud.network.vpn.RemoteAccessVpnManagerImpl.applyVpnUsers(RemoteAccessVpnManagerImpl.java:532)
 
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 
    at 
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) 
    at 
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 
    at java.lang.reflect.Method.invoke(Method.java:606) 
    at 
org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
 
    at 
org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
 
    at 
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
 
    at 
org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91)
 
    at 
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
 
    at 
org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
 
    at com.sun.proxy.$Proxy237.applyVpnUsers(Unknown Source) 
    at 
org.apache.cloudstack.api.command.user.vpn.AddVpnUserCmd.execute(AddVpnUserCmd.java:122)
 
    at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:150) 
    at 
com.cloud.api.ApiAsyncJobDispatcher.runJob(ApiAsyncJobDispatcher.java:108) 
    at 
org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:554)
 
    at 
org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49)
 
    at 
org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56)
 
    at 
org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103)
 
    at 
org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53)
 
    at 
org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46)
 
    at 
org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:502)
 
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) 
    at java.util.concurrent.FutureTask.run(FutureTask.java:262) 
    at 
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) 
    at 
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) 
    at java.lang.Thread.run(Thread.java:745) 
    2016-11-22 12:05:26,190 DEBUG [c.c.n.v.RemoteAccessVpnManagerImpl] 
(API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) (logid:f76b2eae) 
Applying vpn access to VirtualRouter 
    2016-11-22 12:05:26,192 WARN [c.c.n.v.RemoteAccessVpnManagerImpl] 
(API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) (logid:f76b2eae) 
Failed to apply vpn for user andrei, accountId=45 
    2016-11-22 12:05:26,193 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] 
(API-Job-Executor-82:ctx-d62e35c3 job-31537) (logid:f76b2eae) Complete async 
job-31537, jobStatus: FAILED, resultCode: 530, result: 
org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList":[],"errorcode":530,"errortext":"Failed
 to add vpn user"} 
    
    Please advise how to get this problem fixed and have a working VPN service? 
    
    Thanks 
    
    Andrei 
    


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