HI, Tracking protection is in standard mode. But now I found the root cause, actually there is one extension called WebRTC Leak Shield, which was causing this issue, don't know how it got installed. I turned it off, now the audio, video are working fine. Thank you very much for your help.
*Thanks & Regards,* *Sanket Parte* Associate Software Engineer Paramatrix Technologies Private Limited On Wed, Feb 16, 2022 at 10:13 AM Maxim Solodovnik <solomax...@gmail.com> wrote: > > > On Wed, 16 Feb 2022 at 11:21, SanKet Parte <sanketpart...@gmail.com> > wrote: > >> HI, below are the requested information: >> Operating system = Windows 11 >> Mozilla firefox version = 97.0 >> > > FF is up-to-date > so the only option I see is: "some add-on/security setting disabling > WebRTC" > > WebRTC is well known way to de-anonymize user browser, so "Strict tracking > prevention"/"Strict security" might disable WebRTC > > >> >> *Thanks & Regards,* >> >> *Sanket Parte* >> >> Associate Software Engineer >> >> Paramatrix Technologies Private Limited >> >> >> On Wed, Feb 16, 2022 at 4:18 AM seba.wag...@gmail.com < >> seba.wag...@gmail.com> wrote: >> >>> Yeah the main information in your list that would be needed is: >>> >>> What browser version are you using? >>> What operating system (and version) is the browser being executed? >>> >>> Between 6.0.0 and 6.2.0 there are hardly any changes to the way the >>> client side code works. >>> >>> Thanks >>> Seb >>> >>> Sebastian Wagner >>> Director Arrakeen Solutions, OM-Hosting.com >>> http://arrakeen-solutions.co.nz/ >>> https://om-hosting.com - Cloud & Server Hosting for HTML5 >>> Video-Conferencing OpenMeetings >>> >>> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> >>> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> >>> >>> >>> On Wed, 16 Feb 2022 at 03:55, Maxim Solodovnik <solomax...@gmail.com> >>> wrote: >>> >>>> According to this page >>>> https://developer.mozilla.org/en-US/docs/Web/API/RTCPeerConnection >>>> >>>> This web API should available since FF44 >>>> >>>> so I see 2 options here: >>>> 1) extremely old FF >>>> 2) some add-on/security setting disabling WebRTC >>>> >>>> >>>> from mobile (sorry for typos ;) >>>> >>>> >>>> On Tue, Feb 15, 2022, 20:55 SanKet Parte <sanketpart...@gmail.com> >>>> wrote: >>>> >>>>> Hi, >>>>> >>>>> I am facing one issue in *openmeetings version min-6.0.0* i.e In room >>>>> audio and video are not working in windows mozilla firefox browser But it >>>>> is working fine in Chrome and MS Edge browser. >>>>> >>>>> Getting ReferenceError: *RTCPeerConnection is not defined* in the >>>>> firefox browser when I try to turn on the audio or video. >>>>> *Please find the attached screenshots for the details* >>>>> >>>>> Below are the details of system and software used: >>>>> >>>>> OS: Ubuntu 20.04.3 LTS >>>>> >>>>> Docker version: 20.10.12 >>>>> >>>>> Openmeetings docker image: *apache/openmeetings:min-6.0.0* >>>>> >>>>> Kurento media server docker image: *kurento/kurento-media-server:6.13* >>>>> >>>>> >>>>> Please help me with this issue. >>>>> >>>>> >>>>> >>>>> *Thanks & Regards,* >>>>> >>>>> *Sanket Parte* >>>>> >>>>> Associate Software Engineer >>>>> >>>>> Paramatrix Technologies Private Limited >>>>> >>>> > > -- > Best regards, > Maxim >
