According to the log the issue is caused by the LibreOffice problems to ensure try to run it from command line `sudo -u nobody /usr/lib/libreoffice/program/soffice --version`
I would say re-installation might help help `sudo apt remove --purge libreoffice` `sudo apt audoremove` `sudo update` `sudo apt install -y --no-install-recommends libreoffice` On Thu, 1 Oct 2020 at 07:04, Ali Alhaidary <ali.alhaid...@the5stars.org> wrote: > No, OM is writing on the correct folder, however, the convertor is not. > > > On 10/1/20 2:22 AM, Denis Noctor wrote: > > I made my own... which I think might be the root of the problem.... > changed folder name to open510... but made relevant changes in tomcat4... > > > > Seems to be a permissions issue... will review and check... > > > > Sent from my iPhone > > > >> On Sep 30, 2020, at 4:38 PM, Ali Alhaidary <ali.alhaid...@the5stars.org> > wrote: > >> > >> Denis, > >> > >> Do you use the default data > folder(/opt/open501/webapps/openmeetings/data), or you made your own? > >> > >> > >>> On 10/1/20 12:25 AM, Ali Alhaidary wrote: > >>> [1;31mERROR [0;39m 09-30 21:05:59.614 [36mo.j.l.o.VerboseProcess:84 > [Thread-1650] [0;39m - > >>> [1;31mERROR [0;39m 09-30 21:05:59.614 [36mo.j.l.o.VerboseProcess:84 > [Thread-1650] [0;39m - (process:4831): dconf-CRITICAL **: 21:05:59.614: > unable to create directory '/home/om_user/.cache/dconf': Permission > denied. dconf will not work properly. > >>> [1;31mERROR [0;39m 09-30 21:05:59.640 [36mo.j.l.o.VerboseProcess:84 > [Thread-1650] [0;39m - LibreOffice 6.4 - Fatal Error: The application > cannot be started. > >>> [1;31mERROR [0;39m 09-30 21:05:59.640 [36mo.j.l.o.VerboseProcess:84 > [Thread-1650] [0;39m - Extension Manager: exception in synchronize > >>> [34mINFO [0;39m 09-30 21:05:59.814 > [36mo.j.c.o.AbstractOfficeManagerPool:156 [Thread-1636] [0;39m - Stopping > the office manager pool... > >>> [34mINFO [0;39m 09-30 21:05:59.814 > [36mo.j.l.o.OfficeProcessManager:313 [Thread-1636] [0;39m - Submitting task > 'Stop' and waiting... > >>> [34mINFO [0;39m 09-30 21:05:59.814 [36mo.j.l.o.OfficeProcess:240 > [officeprocess-1] [0;39m - Trying to forcibly terminate process: > 'host=127.0.0.1,port=2002,tcpNoDelay=1'; pid: 4831 > >>> [34mINFO [0;39m 09-30 21:05:59.818 > [36mo.j.l.o.OfficeProcessManager:204 [officeprocess-1] [0;39m - Process > terminated with code 77 > >>> [34mINFO [0;39m 09-30 21:05:59.818 > [36mo.j.l.o.OfficeProcessManager:121 [officeprocess-1] [0;39m - Process > exited with code 77 > >>> [34mINFO [0;39m 09-30 21:05:59.821 > [36mo.j.c.o.AbstractOfficeManagerPool:174 [Thread-1636] [0;39m - Office > manager stopped > >>> [1;31mERROR [0;39m 09-30 21:05:59.822 > [36mo.a.o.c.c.DocumentConverter:109 [Thread-1636] [0;39m - doJodConvert > >>> org.jodconverter.core.office.OfficeException: Office process died with > exit code 77 > >>> > >>> Permission issue here, or wrong path... > >>> > >>>> On 10/1/20 12:09 AM, Ali Alhaidary wrote: > >>>> same here > >>>> > >>>> > >>>>> On 9/30/20 11:06 PM, Denis Noctor wrote: > >>>>> Hi there guys, > >>>>> > >>>>> Having recently upgraded to the OM 5.1.O snapshot, I realize I can > only upload pdfs and jpgs - no other file conversion appears to work... > (all other functionality etc seems fine). > >>>>> > >>>>> Everything works fine on https://om.alteametasoft.com:8443/next/ so > the problem is clearly on my side. > >>>>> > >>>>> Any suggestions before considering a clean reinstall? > >>>>> > >>>>> Thanks > >>>>> > >>>>> Denis > >>>>> > >>>>> > -- Best regards, Maxim
