I made my own... which I think might be the root of the problem.... changed 
folder name to open510... but made relevant changes in tomcat4... 

Seems to be a permissions issue... will review and check...

Sent from my iPhone

> On Sep 30, 2020, at 4:38 PM, Ali Alhaidary <ali.alhaid...@the5stars.org> 
> wrote:
> 
> Denis,
> 
> Do you use the default data folder(/opt/open501/webapps/openmeetings/data), 
> or you made your own?
> 
> 
>> On 10/1/20 12:25 AM, Ali Alhaidary wrote:
>> ERROR 09-30 21:05:59.614 o.j.l.o.VerboseProcess:84 
>> [Thread-1650] -
>> ERROR 09-30 21:05:59.614 o.j.l.o.VerboseProcess:84 
>> [Thread-1650] - (process:4831): dconf-CRITICAL **: 21:05:59.614: 
>> unable to create directory '/home/om_user/.cache/dconf': Permission denied.  
>> dconf will not work properly.
>> ERROR 09-30 21:05:59.640 o.j.l.o.VerboseProcess:84 
>> [Thread-1650] - LibreOffice 6.4 - Fatal Error: The application cannot 
>> be started.
>> ERROR 09-30 21:05:59.640 o.j.l.o.VerboseProcess:84 
>> [Thread-1650] - Extension Manager: exception in synchronize
>> INFO  09-30 21:05:59.814 
>> o.j.c.o.AbstractOfficeManagerPool:156 [Thread-1636] - Stopping 
>> the office manager pool...
>> INFO  09-30 21:05:59.814 o.j.l.o.OfficeProcessManager:313 
>> [Thread-1636] - Submitting task 'Stop' and waiting...
>> INFO  09-30 21:05:59.814 o.j.l.o.OfficeProcess:240 
>> [officeprocess-1] - Trying to forcibly terminate process: 
>> 'host=127.0.0.1,port=2002,tcpNoDelay=1'; pid: 4831
>> INFO  09-30 21:05:59.818 o.j.l.o.OfficeProcessManager:204 
>> [officeprocess-1] - Process terminated with code 77
>> INFO  09-30 21:05:59.818 o.j.l.o.OfficeProcessManager:121 
>> [officeprocess-1] - Process exited with code 77
>> INFO  09-30 21:05:59.821 
>> o.j.c.o.AbstractOfficeManagerPool:174 [Thread-1636] - Office 
>> manager stopped
>> ERROR 09-30 21:05:59.822 o.a.o.c.c.DocumentConverter:109 
>> [Thread-1636] - doJodConvert
>> org.jodconverter.core.office.OfficeException: Office process died with exit 
>> code 77
>> 
>> Permission issue here, or wrong path...
>> 
>>> On 10/1/20 12:09 AM, Ali Alhaidary wrote:
>>> same here
>>> 
>>> 
>>>> On 9/30/20 11:06 PM, Denis Noctor wrote:
>>>> Hi there guys,
>>>> 
>>>> Having recently upgraded to the OM 5.1.O snapshot, I realize I can only 
>>>> upload pdfs and jpgs - no other file conversion appears to work... (all 
>>>> other functionality etc seems fine).
>>>> 
>>>> Everything works fine on https://om.alteametasoft.com:8443/next/ so the 
>>>> problem is clearly on my side.
>>>> 
>>>> Any suggestions before considering a clean reinstall?
>>>> 
>>>> Thanks
>>>> 
>>>> Denis
>>>> 
>>>> 

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