Well I just started both, KMS and OM as “root” user, but it still doesn't
work:

sudo su

/etc/init.d/kurento-media-server start

/etc/init.d/tomcat3 start

When I record, the error said this:

“The have been errors while processing the recording” (It says The, just a
little things)

When I click the Error Icon it shows the message whit this below:

“Recording file is not found”

There is any way to fixed it out??

Greetings,

Jibsan.

On Tue, Jul 21, 2020 at 6:32 PM Jibsan Joel Rosa Toirac <jibsa...@gmail.com>
wrote:

> So that means I have to start both services as the same user? Eg: root?
>
> On Tue, Jul 21, 2020 at 12:21 PM Maxim Solodovnik <solomax...@gmail.com>
> wrote:
>
>> Your problem is most probably caused by the fact KMS and OM are started
>> by different users ...
>>
>> On Tue, 21 Jul 2020 at 22:54, Jibsan Joel Rosa Toirac <jibsa...@gmail.com>
>> wrote:
>>
>>> Hello Maxim, I'm havin some problems with the Recordings. I start
>>> recording but when I go to the Recorded Files, they appear with an Damaged
>>> icon. I'm using the M4 released on the Official Website two months ago, I
>>> have the Kurento version required on the manual, and everything is working
>>> ok, I have followed the Steps one by one. My question is: Should I have to
>>> use the latest Snapshot ot OM? Where can I download it?
>>>
>>> Greetings,
>>>
>>> Jibsan.
>>>
>>
>>
>> --
>> Best regards,
>> Maxim
>>
>

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