Your problem is most probably caused by the fact KMS and OM are started by different users ...
On Tue, 21 Jul 2020 at 22:54, Jibsan Joel Rosa Toirac <jibsa...@gmail.com> wrote: > Hello Maxim, I'm havin some problems with the Recordings. I start > recording but when I go to the Recorded Files, they appear with an Damaged > icon. I'm using the M4 released on the Official Website two months ago, I > have the Kurento version required on the manual, and everything is working > ok, I have followed the Steps one by one. My question is: Should I have to > use the latest Snapshot ot OM? Where can I download it? > > Greetings, > > Jibsan. > -- Best regards, Maxim