Hello Rohit.

In a presentation room, users have to request permission to use their camera and microphone, so the moderator receives a notification in the 'Activities and actions' tab and the moderator may or may not grant such permission. If the moderator does not grant permission then the user cannot activate their camera and microphone. That's by design.


El 20/5/20 a las 13:19, Rohit Dhamal escribió:
Even I have same issues. I am not behind any server. I directly login to mydomain:5443/openmeetings I can talk and people can see me but they cannot activate their camera and mic. This causes problems using the presentation room as a class room. I have set everything as per the installation guide given on cwiki and I use om5m4 snapshot live iso.

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    On Wed, 20 May 2020 at 1:53, seba.wag...@gmail.com
    <seba.wag...@gmail.com> wrote:
    Hi all,

    We can see a surge of users reporting: Audio is not working,
    camera not working, can't hear or can't talk.

    OpenMeetings has a really nice UI to test/record your Mic/Cam,
    record few seconds, playback.

    But most users don't use it. Cause when they are inside the room,
    its too late. They already tried enabling their cam/mic without
    success. So they just leave.

    In comparable product this check is done /before/ you enter the room.

    How about we:
     - If the room type is conference or you are a moderator entering
    the room, you first will be redirected to "test-screen" - before
    entering the room
     - the "test-screen" shows the current "Test Audio/Video settings" UI
     - this redirect to the "test-screen" can be disabled via
    Admin>Config so current functionality stays as-is for people don't
    like it
     - users have a checkbox to say "do not ask me again" so they
    won't see this, but they can edit those settings
     - this "test-screen" will also be shown if you user the
    invitationHash, and the room is of type "conference"
     - there is an option in Admin>Rooms to enable/disable this
    "test-screen" so that you can enable/disable it also for other
    room types. Conference room is true by default, others are false
    by default.

    What do you think about this?

    I think such a "test-screen" or "pre-conference-room" as option
    has a lot of potential. Also for other use-cases. So it would be a
    good option to add.

    This could be a feature for 5.0.1 or later. I could spend some
    time on this in another branch.

    Thanks,
    Seb

    Sebastian Wagner
    Director Arrakeen Solutions
    http://arrakeen-solutions.co.nz/
    
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