On Wed, 20 May 2020 at 10:42, seba.wag...@gmail.com <seba.wag...@gmail.com> wrote:
> Honestly nobody sees this gear icon anymore. > > Cause for a first time user (which this device check is good for) you have > no idea what to click. > > And there is also no hint or anything that this tool will help you > diagnose your device settings issues. > This dialog is useless if server is misconfigured :((( If server is OK - audio/video will just work .... So I'm not sure what can be done here :( > > Its first time user screen, so of course other will find it annoying. > > "pre-conference-room"? could you elaborate? > => A splash screen before entering the room. Deliberately outside of the > room, you can't hear/see other users/whiteboard or anything yet. > Something like "Take a tour" wizard, this might be useful but seems to be lot's of "designer" work (screenshots on our site seems to always outdated) seems to be useless for connection issues detection > > This is like the most common feature other Video Conf (Skype/Teams > anything) use in order to manage device settings, permissions and also > educate usage of the conference software. > > Thanks, > Seb > > Sebastian Wagner > Director Arrakeen Solutions > http://arrakeen-solutions.co.nz/ > > <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> > <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> > > > On Wed, 20 May 2020 at 14:59, Maxim Solodovnik <solomax...@gmail.com> > wrote: > >> BTW >> >> Server checks might be improved as part of this >> https://issues.apache.org/jira/browse/OPENMEETINGS-2043 JIRA >> >> On Wed, 20 May 2020 at 09:48, Maxim Solodovnik <solomax...@gmail.com> >> wrote: >> >>> Hello Sebastian, >>> >>> On Wed, 20 May 2020 at 03:23, seba.wag...@gmail.com < >>> seba.wag...@gmail.com> wrote: >>> >>>> Hi all, >>>> >>>> We can see a surge of users reporting: Audio is not working, camera not >>>> working, can't hear or can't talk. >>>> >>>> OpenMeetings has a really nice UI to test/record your Mic/Cam, record >>>> few seconds, playback. >>>> >>>> But most users don't use it. Cause when they are inside the room, its >>>> too late. They already tried enabling their cam/mic without success. So >>>> they just leave. >>>> >>> >>> Well, actually it is NOT too late :) >>> there is "gear" icon in the room >>> the same "Audio/Video test/setup" dialog will be displayed >>> >>> But it will solve zero issues due to the most problems are caused by >>> issues with server configuration ... >>> >>> >>>> >>>> In comparable product this check is done *before* you enter the room. >>>> >>>> How about we: >>>> - If the room type is conference or you are a moderator entering the >>>> room, you first will be redirected to "test-screen" - before entering the >>>> room >>>> >>> >>> I guess you mean "NOT moderator"? >>> Please don't forget our killer feature: "first user in the room is >>> moderator" :))) >>> >>> - the "test-screen" shows the current "Test Audio/Video settings" UI >>>> >>> >>> please see above :) >>> >>> >>>> - this redirect to the "test-screen" can be disabled via Admin>Config >>>> so current functionality stays as-is for people don't like it >>>> >>> >>> I guess no one ever see this feature if this one will be turned OFF by >>> default >>> >>> >>>> - users have a checkbox to say "do not ask me again" so they won't see >>>> this, but they can edit those settings >>>> >>> >>> I do remember OM 2.x (and maybe 3.x) has this checkbox and additional >>> menu item >>> >>> >>>> - this "test-screen" will also be shown if you user the >>>> invitationHash, and the room is of type "conference" >>>> - there is an option in Admin>Rooms to enable/disable this >>>> "test-screen" so that you can enable/disable it also for other room types. >>>> Conference room is true by default, others are false by default. >>>> >>>> What do you think about this? >>>> >>> >>> Please see above :) >>> I personally found all these popups too annoying :(( >>> >>> >>>> >>>> I think such a "test-screen" or "pre-conference-room" as option has a >>>> lot of potential. Also for other use-cases. So it would be a good option to >>>> add. >>>> >>> >>> "pre-conference-room"? could you elaborate? >>> >>> >>>> >>>> This could be a feature for 5.0.1 or later. I could spend some time on >>>> this in another branch. >>>> >>>> Thanks, >>>> Seb >>>> >>>> Sebastian Wagner >>>> Director Arrakeen Solutions >>>> http://arrakeen-solutions.co.nz/ >>>> >>>> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> >>>> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> >>>> >>> >>> >>> -- >>> Best regards, >>> Maxim >>> >> >> >> -- >> Best regards, >> Maxim >> > -- Best regards, Maxim
