Morning! Denis, could please explain how you are going to connect to OM? Is it possible that these problems are caused by network issues? I've got this by myself yesterday evening in a class with 7 other students. Couldn't find anything in kurento or om logs. I suggested that I just run in little disconnections in private network or provider connections?!
Greetings and stay healthy everyone! Hosch Am 20.03.2020 09:15, schrieb Denis Noctor: > @Tajuddin and anybody else that can help. > > Tajuddin, I have been "off grid" for some time and apologies to those I have > not been able to be in contact with recently. > > Hopefully you might be able to provide me with some help. And please forgive > me if I haven't seen a previous, solution or comment that might help me with > this problem. > > I am adding to a thread that was created by in May of last year (2019)... and > given the whole Coronavirus issue, I have been forced to look into a working > version of OpenMeetings, on an AWS instance... before things turn to s#it on > my side... and when I say "s#it"... it is breaking my heart. > > I set up OM some time back and everything seem to run beautifully.... a few > glitches with uploading ( I understand there have been some improvements).... > but after increasing ram and cpu speed things got to an acceptable level > (running OM 5 - M2). As you can appreciate, due to recent events, I have > needed to revisit the whole online approach of things and have ran into the > following problem: > > (Tested with me and a few others students on a "one to one" basis) > > When I am initially in a room... everything works as expected, I am able to > move from whiteboard to whiteboard and demonstrate a great class, with audio, > video, pdfs and so on.... but suddenly my audio and video is disconnected... > I can still see and hear the other participant... but they can't see or hear > me.... I refresh the page... and everything continues as normal for a few > mins... and my audio and video is disconnected again. This "seems" to be > Kurento related only (I assume) as I can still interact with everyone via > whiteboard etc. > > Based on previous messages that you may see below with Tajuddin, this is > probably related to having a AWS EC2 virtual server... using a "NUMB" "turn > server" (details below in a previous message). > > Is there anyone out there that can explain in simple terms... "apples and > bananas"... what I should be doing in order to get things running to at least > a minimal acceptable level? > > For reference, I have the following setup (I know that some recommendations > will be to upgrade to OM 5.03... but I am still curious as to the "why" > regarding my current setup and situation). > > OM > Version 5.0.0-M2-SNAPSHOT > Revision 85daa3b > Build date 2019-05-13T16:53:23Z > > Kurento 6.10.0 bionic kms6 > > Ubuntu 18.04 > > Once again, if if hasn't been clear... in this email or others... I am a > simple teacher that thought by opening up a AWS EC2 instance, I could make a > difference... and now even more, given the state of affairs... I am bumbling > over my owns steps trying to get something working... I think I have even > knotted myself up in confusion. > > I would appreciate any help on this... @Tajuddin @Maxim and at anybody else. > > If you can.... please... get back in touch with constructive comments or > suggestions... I know you all have a lot going on during this time and I wish > you all the best and good health... > > I am more than happy to make myself a personal ambassador of OM after all of > this! > > All the best. > > Denis > > On Tue, May 28, 2019 at 4:04 AM Denis Noctor <denisnoc...@gmail.com> wrote: > Good man Tajuddin. Much appreciated - will check this out in the morning. All > the best, Denis. > > Sent from my iPhone > > On May 28, 2019, at 2:49 AM, Tajuddin Bennur <tajben...@gmail.com> wrote: > > Hi Denis, > > Apologies for the late reply. > > To answer your question, and the steps which I followed are as follows, which > are most similar to the steps which you shared in your email. > > As per instructions are given in the > "https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html#installation-stun-turn"; > document, > > 1. I opened all the UDP ports in my security group. > 2. Then I registered to the NUMB server to get the username and password. > 3. To configure a TURN server in KMS, uncommented the following lines in the > WebRtcEndpoint configuration file, located at > /etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini > > turnURL=<user>:<password>@<serverIp>:<serverPort> > > Following details are used in the server > > turnURL=<myusername>:<mypassword>@158.69.221.198:3478 [1] > > 4. And restarted the Kurento server. > > Thus my Mic and Audio issue resolved. > > On Thu, May 23, 2019 at 1:51 PM Denis Noctor <denisnoc...@gmail.com> wrote: > > Hi there Tajuddin (and everyone else), > > Would you be kind enough to go through step by step the process you went > through to solve your problem. > > I have gone through all the installation processes of installing everything > on an AWS EC2 instance (with Ubuntu 18.04.2 LTS). At first glance everything > seemed to be working fine until I realized that when 2 users were logged on > in a room, they could see their own camera but could not see the other > participants screen (this applies to audio also). > > At first I thought this might be down to how I installed everything but > having read most (if not all the treads), I came across the following query > which suggests a Turn Server is required... ( > https://issues.apache.org/jira/browse/OPENMEETINGS-2066
 ) According to > the Kurento documentation ( > https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html ) If > Kurento Media Server, its Application Server, or any of the clients are > located behind a NAT [2], you need to use a STUN [3] or a TURN [4] server in > order to achieve NAT traversal [5]. I tried the suggest TURN settings using > NUMB (after registering a user name and password), but with no joy, still > have the same problem. > > Finally on a separate matter I noticed there are 9 versions of Alvaro's > instructions for setting up openmeetings on Ubuntu 18.04 LTS - versions 1 to > 7 make reference to DOCKER.... 8 and 9 don't. Excuse my ignorance but does > that mean it is no longer require. All versions contain the same date > (25-3-2019). > > Any help would be appreciate. > > All the best. > > Denis > -- > > _THANKS & REGARDS,_ > _TAJUDDIN BENNUR_ Links: ------ [1] http://158.69.221.198:3478 [2] https://doc-kurento.readthedocs.io/en/6.10.0/glossary.html#term-nat [3] https://doc-kurento.readthedocs.io/en/6.10.0/glossary.html#term-stun [4] https://doc-kurento.readthedocs.io/en/6.10.0/glossary.html#term-turn [5] https://doc-kurento.readthedocs.io/en/6.10.0/glossary.html#term-nat-traversal
