It appears that the file is not readable: DEBUG 09-03 12:57:57.827 o.a.o.d.w.WhiteBoardObjectSyncManager:99 [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] - getWhiteBoardImagesSyncListByRoomAndImageid room_id: 11 DEBUG 09-03 12:57:57.829 o.a.o.d.w.WhiteBoardObjectSyncManager:106 [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] - getWhiteBoardImagesSyncListByRoomAndImageid roomList: {} DEBUG 09-03 12:57:57.830 o.a.o.d.w.WhiteBoardObjectSyncManager:108 [RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] - getWhiteBoardImagesSyncListByRoomAndImageid object_id: 203e21e07d4e34030fee83364f3a9d79.swf1441306694830 DEBUG 09-03 12:57:57.856 o.a.o.s.o.DownloadHandler:171 [http-nio-10.5.11.17-80-exec-10] - requestedFile: 203e21e07d4e34030fee83364f3a9d79.swf current_dir: /openmeetings/webapps/openmeetings/upload/files/203e21e07d4e34030fee83364f3a9d79 DEBUG 09-03 12:57:57.857 o.a.o.s.o.DownloadHandler:180 [http-nio-10.5.11.17-80-exec-10] - LOG DownloadHandler: The request file is not readable DEBUG 09-03 12:57:57.858 o.a.o.s.o.DownloadHandler:184 [http-nio-10.5.11.17-80-exec-10] - LOG ERROR requestedFile: 203e21e07d4e34030fee83364f3a9d79.swf DEBUG 09-03 12:57:57.859 o.a.o.s.o.DownloadHandler:210 [http-nio-10.5.11.17-80-exec-10] - full_path: /openmeetings/webapps/openmeetings/default/deleted.swf DEBUG 09-03 12:57:57.860 o.a.o.s.o.DownloadHandler:239 [http-nio-10.5.11.17-80-exec-10] - Detected browser type:0
How do I fix this and I guess the other thing I am wondering is why this happens with word docs but not PDF (I take it they are handled a little bit differently). Rodney Wild | IT Support From: Maxim Solodovnik [mailto:solomax...@gmail.com] Sent: Wednesday, September 2, 2015 9:30 PM To: Openmeetings user-list Subject: Re: Word documents don't open but say "DELETED" you need to check the log: 1) search for java -jar ..... jodconvert ..... run this in command line fix the issue, run again etc. On Wed, Sep 2, 2015 at 9:36 PM, Wild, Rodney <rodney.w...@cybastevens.com<mailto:rodney.w...@cybastevens.com>> wrote: Is there a way in the command line that I can test those? Changing the path for office did not fix the issue. Rodney Wild | IT Support From: Maxim Solodovnik [mailto:solomax...@gmail.com<mailto:solomax...@gmail.com>] Sent: Monday, August 31, 2015 8:26 PM To: Openmeetings user-list Subject: Re: Word documents don't open but say "DELETED" It is jodconverter/openoffice issue (error while generating pdf out of office document) please check those On Tue, Sep 1, 2015 at 3:50 AM, Wild, Rodney <rodney.w...@cybastevens.com<mailto:rodney.w...@cybastevens.com>> wrote: Maxim, quick question for ya. When I launch a room and open up a PDF document it comes up no problem but when I open up a word document I get a big red X (see attached) and it says DELETED. Would you know the cause of that? I don’t see anything obvious in the log files, but then I am not sure what I am looking for. Thanx. Rodney Wild | IT Support -- WBR Maxim aka solomax -- WBR Maxim aka solomax