It appears that the file is not readable:

DEBUG 09-03 12:57:57.827 o.a.o.d.w.WhiteBoardObjectSyncManager:99 
[RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] - 
getWhiteBoardImagesSyncListByRoomAndImageid room_id: 11
DEBUG 09-03 12:57:57.829 o.a.o.d.w.WhiteBoardObjectSyncManager:106 
[RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] - 
getWhiteBoardImagesSyncListByRoomAndImageid roomList: {}
DEBUG 09-03 12:57:57.830 o.a.o.d.w.WhiteBoardObjectSyncManager:108 
[RTMPConnectionExecutor#HFZ8PIBJJSEZQ-1] - 
getWhiteBoardImagesSyncListByRoomAndImageid object_id: 
203e21e07d4e34030fee83364f3a9d79.swf1441306694830
DEBUG 09-03 12:57:57.856 o.a.o.s.o.DownloadHandler:171 
[http-nio-10.5.11.17-80-exec-10] - requestedFile: 
203e21e07d4e34030fee83364f3a9d79.swf current_dir: 
/openmeetings/webapps/openmeetings/upload/files/203e21e07d4e34030fee83364f3a9d79
DEBUG 09-03 12:57:57.857 o.a.o.s.o.DownloadHandler:180 
[http-nio-10.5.11.17-80-exec-10] - LOG DownloadHandler: The request file is not 
readable
DEBUG 09-03 12:57:57.858 o.a.o.s.o.DownloadHandler:184 
[http-nio-10.5.11.17-80-exec-10] - LOG ERROR requestedFile: 
203e21e07d4e34030fee83364f3a9d79.swf
DEBUG 09-03 12:57:57.859 o.a.o.s.o.DownloadHandler:210 
[http-nio-10.5.11.17-80-exec-10] - full_path: 
/openmeetings/webapps/openmeetings/default/deleted.swf
DEBUG 09-03 12:57:57.860 o.a.o.s.o.DownloadHandler:239 
[http-nio-10.5.11.17-80-exec-10] - Detected browser type:0

How do I fix this and I guess the other thing I am wondering is why this 
happens with word docs but not PDF (I take it they are handled a little bit 
differently).

Rodney Wild | IT Support

From: Maxim Solodovnik [mailto:solomax...@gmail.com]
Sent: Wednesday, September 2, 2015 9:30 PM
To: Openmeetings user-list
Subject: Re: Word documents don't open but say "DELETED"

you need to check the log:
1) search for java -jar ..... jodconvert .....
run this in command line
fix the issue,
run again
etc.

On Wed, Sep 2, 2015 at 9:36 PM, Wild, Rodney 
<rodney.w...@cybastevens.com<mailto:rodney.w...@cybastevens.com>> wrote:
Is there a way in the command line that I can test those?  Changing the path 
for office did not fix the issue.

Rodney Wild | IT Support
From: Maxim Solodovnik 
[mailto:solomax...@gmail.com<mailto:solomax...@gmail.com>]
Sent: Monday, August 31, 2015 8:26 PM
To: Openmeetings user-list
Subject: Re: Word documents don't open but say "DELETED"

It is jodconverter/openoffice issue (error while generating pdf out of office 
document)
please check those

On Tue, Sep 1, 2015 at 3:50 AM, Wild, Rodney 
<rodney.w...@cybastevens.com<mailto:rodney.w...@cybastevens.com>> wrote:
Maxim, quick question for ya.  When I launch a room and open up a PDF document 
it comes up no problem but when I open up a word document I get a big red X 
(see attached) and it says DELETED.  Would you know the cause of that?  I don’t 
see anything obvious in the log files, but then I am not sure what I am looking 
for.  Thanx.

Rodney Wild | IT Support




--
WBR
Maxim aka solomax



--
WBR
Maxim aka solomax

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