I'll try to answer your questions: What version of OpenMeetings are you using (2.0, 2.1, 2.1.1, 3.0 etc)? 2.1
On what OS are you running OpenMeetings. E.g. Windows 7, Windows Server 2008, Ubuntu server 12, Debian (5/6/7), Centos, etc? RedHat Enterprise How did you get OpenMeetings, from what repository? Did you download the compiled version or did you down load the source and compile it locally on the server? Downloaded the compiled version from the websites download link. What installation instructions did you follow to build the environment in which you are running OpenMeetings? Are all the prerequisite packages installed? We didn't install ffmpeg. Not sure what instructions have been used. Possibly quite a few different ones, we did start out with v1.9 or even earlier, we've been on this for over 1 year to find a version that actually does work for our needs. What ports are you using for OpenMeetings (e.g. netstat -anp | grep java), and I guess all firewall ports are open otherwise people would have been able to start the meeting. 7443 for the web interface (SSL), 8443 for RTMPS. Ports are open on the firewall. Is the server a dedicated server for OpenMeetings or are other red5 applications also running on the server? It's the only red5 application, but we also have Apache, Node, MySQL and a bunch of other things running, all on their own ports though. On Fri, Sep 6, 2013 at 4:18 PM, George Kirkham <gkirk...@co2crc.com.au>wrote: > Daniela,**** > > ** ** > > Sorry I cannot help you with this problem as we have never experienced it, > however others may be able to give you some assistance.**** > > ** ** > > To help other assist you, can you give us more detail, please.**** > > ** ** > > What version of OpenMeetings are you using (2.0, 2.1, 2.1.1, 3.0 etc)?**** > > ** ** > > On what OS are you running OpenMeetings. E.g. Windows 7, Windows Server > 2008, Ubuntu server 12, Debian (5/6/7), Centos, etc?**** > > ** ** > > How did you get OpenMeetings, from what repository?**** > > ** ** > > Did you download the compiled version or did you down load the source and > compile it locally on the server?**** > > ** ** > > What installation instructions did you follow to build the environment in > which you are running OpenMeetings? Are all the prerequisite packages > installed?**** > > ** ** > > What ports are you using for OpenMeetings (e.g. netstat -anp | grep java), > and I guess all firewall ports are open otherwise people would have been > able to start the meeting.**** > > ** ** > > Is the server a dedicated server for OpenMeetings or are other red5 > applications also running on the server?**** > > ** ** > > Thanks,**** > > ** ** > > George Kirkham**** > > ** ** > > ** ** > > *From:* Daniela Kirsch [mailto:dkir...@excelsystems.com] > *Sent:* Saturday, 7 September 2013 1:18 AM > *To:* user@openmeetings.apache.org > *Subject:* Video Frozen - OpenMeetings/Red5 stuck**** > > ** ** > > Hi,**** > > ** ** > > we are running into a serious issue. While being in a room with video and > audio (2 people in a normal moderated conference room) it happens that the > video of the other person freezes (audio is gone as well). **** > > Once the video is frozen, the entire application is unusable. Meaning, if > I open a browser and go to the site all I get is a blank page. There's > nothing, not even a "Loading..." displayed. This is for everyone who's > trying to use it, not just the person who had the frozen video.**** > > ** ** > > In the red5.log we have this:**** > > 2013-09-05 14:39:13,289 [NioProcessor-33] DEBUG > o.red5.server.net.rtmp.RTMPHandler - Invoke: Invoke: Service: null Method: > connect Num Params: 1 0: false**** > > 2013-09-05 14:39:13,289 [NioProcessor-33] DEBUG > o.red5.server.net.rtmp.RTMPHandler - call: Service: null Method: connect > Num Params: 1 0: false**** > > 2013-09-05 14:39:13,289 [NioProcessor-33] DEBUG > o.red5.server.net.rtmp.RTMPHandler - connect**** > > 2013-09-05 14:39:13,289 [NioProcessor-33] DEBUG > o.r.server.net.rtmp.BaseRTMPHandler - url: > rtmps://my.domain.com:8443/openmeetings/hibernate**** > > 2013-09-05 14:39:17,818 [Red5_Scheduler_Worker-3] WARN > o.r.server.net.rtmp.RTMPConnection - *Closing RTMPMinaConnection from > 1.1.1.1 : 39724 to my.domain.com:8443 (in: 3729 out 4878 ), with id 16 > due to long handshake***** > > 2013-09-05 14:39:17,819 [Red5_Scheduler_Worker-3] DEBUG > o.r.s.net.rtmp.RTMPMinaConnection - RTMP state: RTMP [state=connected, > debug=false, encrypted=false, lastReadChannel=3, lastWriteChannel=0, > readHeaders={3=Header [channelId=3, dataType=20, timerBase=0, timerDelta=0, > size=407, streamId=0, extendedTimestamp=0, isGarbage=false]}, > writeHeaders={}, readPacketHeaders={3=Header [channelId=3, dataType=20, > timerBase=0, timerDelta=0, size=407, streamId=0, extendedTimestamp=0, > isGarbage=false]}, readPackets={3=null}, writePackets={}, > writeTimestamps={}, liveTimestamps={}, readChunkSize=128, > writeChunkSize=128, encoding=AMF0]**** > > ** ** > > ** ** > > The only way to get it all going is by restarting Open Meetings. However > we were hoping there's a way around that, something that would free > whatever is stuck there. **** > > ** ** > > What can we do?**** > > ** ** > > Thanks,**** > > Daniela**** >
