Thanks for replying to me. I respond to the questions: Can you define what happens when it "doesn't work?" Maybe answer some of the following questions:
* When you say it doesn't work, is no data copied/pasted? Is it outdated? Out of sync? No data pasted, when they work it goes super fast. * Does it fail to work on the remote side, local side, or both? In the remote, because it always works between the local and remote. * Are there any error messages in the browser console when it stops working? We are looking to see it, but don't show anything in the console. * Are there any error messages on the Guacamole server when it stops working? We search in all services, but 0 logs of the error. But obviously we see the access logs of the users. * If you activate the hidden menu (Ctrl-Alt-Shift), are you able to see the text on that clipboard? Yes! in the hidden menu we see the text, but doesn't copy to the remote MV. I emphasize saying that when they don't work, if we copy in the remote and we pasted to the local, then it works again. And it is random the time that it works, but it usually fails every 1-3 mins, no more. Regards, El mié, 5 jun 2024 a las 20:17, Nick Couchman (<vn...@apache.org>) escribió: > On Wed, Jun 5, 2024 at 11:35 AM Espinar, Martí <marti.espi...@esblada.com> > wrote: > >> >> Hello, >> >> First of all, thanks for the good work that this software does. >> >> We use Apache Guacamole last version 1.5.5 and we have published about 20 >> machines Windows 10 via RDP. The Apache Guacamole runs inside CentOS 9 with >> Docker and is located on a ESXi server. >> >> We connect from our personal computers to the Apache Guacamole. The >> problem that we have is that sometimes the copy/paste between MV and our PC >> doesn't work, but if we refresh or we copy/paste between our PC to MV they >> works again. This issue doesn't follow a specific time pattern, it's random >> but it happens too much. >> >> > Can you define what happens when it "doesn't work?" Maybe answer some of > the following questions: > * When you say it doesn't work, is no data copied/pasted? Is it outdated? > Out of sync? > * Does it fail to work on the remote side, local side, or both? > * Are there any error messages in the browser console when it stops > working? > * Are there any error messages on the Guacamole server when it stops > working? > * If you activate the hidden menu (Ctrl-Alt-Shift), are you able to see > the text on that clipboard? > > -Nick > >> -- *Martí Espinar de la Cruz* *IT Systems Technician* T: *+34 938 61 21 71* M: +34 661 86 32 59 esbladamedical.com
