Hi Mike, I ran into the same "Verification Failed" issue when entering my MFA authentication code. After I restarted tomcat, the MFA verification worked. I think this might happen again and the fix is to the restart the serverlet. How can I fix this issue permanently?
Best, Delvain Mbina Security Operations Engineer M: (209) 305-0215 The Save Mart Companies 1600 Yosemite Blvd., Modesto, CA 95354 -----Original Message----- From: Delvain Mbina <[email protected]> Sent: Wednesday, August 16, 2023 1:15 PM To: [email protected] Subject: [External]RE: TOTP Verification Failed During MFA Enrollment Hi Mike, After changing the timezone and leaving the default configuration settings, we didn't encounter the "failed verification" issue and were able to complete the MFA enrollment. Thank you, Delvain Mbina Security Operations Engineer M: (209) 305-0215 The Save Mart Companies 1600 Yosemite Blvd., Modesto, CA 95354 -----Original Message----- From: Michael Jumper <[email protected]> Sent: Wednesday, August 16, 2023 12:02 PM To: [email protected] Subject: Re: TOTP Verification Failed During MFA Enrollment On 8/15/2023 1:30 PM, Delvain Mbina wrote: > Hi Mike, > > I have checked the following: > > 1) Server's clock: NTP is enabled and the local time is in sync. For good > measure, I changed the time zone to PST. The timezone has no impact on the behavior of TOTP, which uses a timestamp in UTC. Regardless of whether NTP is enabled, have you verified that the current system clock exactly matches a reliable public time source? > 2) The only default option I changed was the "totp-issuer" setting. > That should be fine. - Mike --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected] B�KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKCB�� [��X��ܚX�KK[XZ[ � \�\�][��X��ܚX�P�XX�[[�K�\X�K�ܙ�B��܈Y][ۘ[��[X[� �K[XZ[ � \�\�Z[ �XX�[[�K�\X�K�ܙ�B
