Thanks very much for the help. I now get past the auth failure and get a black screen. However, that is a VNC server problem, not a guacamole problem.
Regards, Dan > On Dec 22, 2022, at 5:04 PM, Michael Jumper <mjum...@apache.org> wrote: > > On Thu, Dec 22, 2022, 3:48 PM Dan Nessett <dness...@yahoo.com.invalid> wrote: > Thanks for the help. I have deleted the “hostname …” material from > guacamole.properties and deleted user-mapping.xml. I restarted both apache > and vncserver@1.service <mailto:vncserver@1.service>. I then attempted to > connect to the VNC service, but experienced similar results: > > Dec 22 16:24:24 Mount guacd[1312]: Creating new client for protocol "vnc" > ... > Dec 22 16:24:24 Mount guacd[7491]: VNC connection failed: Authentication > failed > > This indicates that the credentials specified in your connection are > incorrect. > > As I stated in my previous email, I don’t know if the username and password > associated with the VNC connection should be the guacamole user and pw, the > vnc user and pw or the user on the remote host’s username and password. > > The credentials in the connection parameters of a connection are the > credentials that should be given to the remote desktop server, in this case > your VNC server. Whatever details you would provide to a traditional remote > desktop client, those are the details you provide to a Guacamole connection. > > VNC servers usually use just a password (no username). Some accept both a > username and a password. You will need to know how you configured your VNC > server. > > - Mike >
