On Thu, Dec 22, 2022, 3:48 PM Dan Nessett <dness...@yahoo.com.invalid>
wrote:

> Thanks for the help. I have deleted the “hostname …” material from
> guacamole.properties and deleted user-mapping.xml. I restarted both apache
> and vncserver@1.service. I then attempted to connect to the VNC service,
> but experienced similar results:
>
> Dec 22 16:24:24 Mount guacd[1312]: Creating new client for protocol "vnc"
> ...
> Dec 22 16:24:24 Mount guacd[7491]: VNC connection failed: Authentication
> failed
>

This indicates that the credentials specified in your connection are
incorrect.

As I stated in my previous email, I don’t know if the username and password
> associated with the VNC connection should be the guacamole user and pw, the
> vnc user and pw or the user on the remote host’s username and password.
>

The credentials in the connection parameters of a connection are the
credentials that should be given to the remote desktop server, in this case
your VNC server. Whatever details you would provide to a traditional remote
desktop client, those are the details you provide to a Guacamole connection.

VNC servers usually use just a password (no username). Some accept both a
username and a password. You will need to know how you configured your VNC
server.

- Mike

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