On Thu, Dec 22, 2022, 3:48 PM Dan Nessett <dness...@yahoo.com.invalid> wrote:
> Thanks for the help. I have deleted the “hostname …” material from > guacamole.properties and deleted user-mapping.xml. I restarted both apache > and vncserver@1.service. I then attempted to connect to the VNC service, > but experienced similar results: > > Dec 22 16:24:24 Mount guacd[1312]: Creating new client for protocol "vnc" > ... > Dec 22 16:24:24 Mount guacd[7491]: VNC connection failed: Authentication > failed > This indicates that the credentials specified in your connection are incorrect. As I stated in my previous email, I don’t know if the username and password > associated with the VNC connection should be the guacamole user and pw, the > vnc user and pw or the user on the remote host’s username and password. > The credentials in the connection parameters of a connection are the credentials that should be given to the remote desktop server, in this case your VNC server. Whatever details you would provide to a traditional remote desktop client, those are the details you provide to a Guacamole connection. VNC servers usually use just a password (no username). Some accept both a username and a password. You will need to know how you configured your VNC server. - Mike