Hi guys, Firstly, I want to apologize to you all. English is not my first language and I think sometimes I come across way more harsh than what I mean to. I am french, I heard french were considered to be aggressive while speaking ;-). But I did not mean to offend anyone.
I took some time to answer every unsubscribe message in the last weeks, because the first person I sent this message to, thanked me and told me he get confused because after a search, he saw other people unsubscribed this way (sending 'unsubscribe') and just copied this behaviour. I did not do it for fun or to be bad at people but rather to help them out. I also meant to help us as well as a community reducing the noise in the mailing list since a search now often returns my answer on how to unsubscribe properly with the warning that writing to the list will do nothing but noise. Yet as there are a few unsubscribe messages every week, I created a template answer I mainly copy / paste each time. A way to make sure to have a clear and short answer and that I can quickly answer to every 'unsubscribe' message. I wanted to avoid spending that much time on this as you can imagine... Over the last 2 months, I have reworked this message to be more concise and less aggressive, as I considered my first messages to be a bit too aggressive indeed. I thought this one was ok though. Let me explain why I did the google stuff. I think that to have this mailing list working as efficiently as possible we need 2 things : - First thing, a good mailing list with nice features and I definitely agree with this. First, as you said, people don't read instructions. Second, people forget +1 (even if I am a believer and I think people do read instructions, they obviously won't remember, so no matter if people read or not) I think the overall issue here is that there are many apps that provide an > "unsubscribe" button that automagically sends these emails. I think the best course of action would be to bring this up to the powers > that be to possibly decide on supporting this functionality as a feature. +1 This may be a silly question, but has anyone considered making the mailing > list accept unsubscribe requests this way? Or at least filter them out and > auto-respond with a message explaining how to unsubscribe? +1 Yet I am not sure who is in charge here. - Second thing, people behaving nicely and smartly. This is a community and the quality and atmosphere is the one we bring as individuals. Meaning I have to be nicer, since a few of you agreed saying my message was a bit tough. But also meaning people have to do the basic searches before asking things here. Everyone manages to subscribe, I just want to remind people that the method to unsubscribe is the same one, search on google (or whatever you like). I always try to provide people with the method I used (or even the command when appropriate) to solve their issue and the result of my searches, for people to see how I found the information. I didn’t think telling people to search on google was more patronizing than telling them to use 'nodetool status' to see if a node is down. It is obviously something they know about but did not think of using. Plus I gave all the information, it was not like "Ask google or RTFM", since I added informations: You did not unsubscribe yet. And even the solution directly Sending a message to user-unsubscr...@cassandra.apache.org, as mentioned > everywhere, should work better and spam less people. Those are just facts. It's concise, I agree, but be sure of my good intentions there. I do not spend time being bad at people, this is a lost of time. I try to help here, as I did for the last 4+ years in this mailing list now. So sorry again, I hope you can all accept that there was no harm meant and I did not mean to be rude. Thanks all - and I promise I will try my best to communicate less french in the future ;-) C*heers, Alain 2016-08-15 16:30 GMT+02:00 James Carman <ja...@carmanconsulting.com>: > > > On Mon, Aug 15, 2016 at 10:28 AM Eric Evans <john.eric.ev...@gmail.com> > wrote: > >> >> I'm always surprised when a Google search for 'unsubscribe cassandra' >> doesn't return mailing list results from people nicely telling someone >> how to unsubscribe. >> >> > Agreed. It doesn't make for a very welcoming community to attract new > contributors, either. >
