We were glad to help William, thanks for sharing! On Tue, Sep 6, 2011 at 12:13 PM, William Oberman <ober...@civicscience.com>wrote:
> I also have used datastax with great success (same disclaimer). > > A specific example: > -I setup a one-on-one call to talk through an issue, in my case a server > reconfiguration. It took 2 days to find a time to meet, though that was my > fault as I believe they could have worked me in within a day. I wanted to > split an existing cluster into 'oltp' and 'analytics', similar to what brisk > does now out of the box. > -During the call they walked me through all of the steps I'd have to do, > answered any questions I had, and filled in the blanks for some of the > reasoning behind their recommendations. > -After the call I recieved constant support through the reconfiguration. > For example: I found out that Ec2Snitch doesn't play nicely with > PropertyFileSnitch in a rolling restart (all of the Ec2Snitch based servers > stopped working immediately as soon as a PropFileSnitch server joined the > ring, this is in 0.8.4), and they wrote a custom patch for me that made it > work within a day. > -In particular, Ben and Jackson helped me, so if either of you read the > user list, thanks again! > > will > > > On Tue, Sep 6, 2011 at 1:25 PM, Jim Ancona <j...@anconafamily.com> wrote: > >> We use Datastax (http://www.datastax.com) and we have been very happy >> with the support we've received. >> >> We haven't tried any of the other providers on that page, so I can't >> comment on them. >> >> Jim >> (Disclaimer: no connection with Datastax other than as a satisfied >> customer.) >> >> On Tue, Sep 6, 2011 at 1:15 PM, China Stoffen <chinastof...@yahoo.com> >> wrote: >> > There is a link to a page which lists few professional support providers >> on >> > Cassandra homepage. I have contacted few of them and couple are just out >> of >> > providing support and others didn't reply. So, do you know about any >> > professional support provider for Cassandra solutions and how much they >> > charge per year? >> > >> > > >
