Hi Will

if you export those Workspaces, do you see the missing roles in the export 
file? It also may be helpful to configure the JCR Browser to see the users / 
userroles workspaces outside the security app.

Cheers

Tom



> On 23 Jan 2016, at 23:00, Ulrich Scheidegger <willscheideg...@mac.com> wrote:
> 
> Dear Magnolians
> 
> We have several Magnolia installations (Mag EE 5.3.10, Mag CE 5.3.8, Mag CE 
> 5.4.1) where the roles are not visible for a user with the "superuser" role. 
> The list of roles in the security app is empty (or contains only the "rest" 
> role) and even when looking at the jcr dump, the roles are not displayed. 
> Other than that, everything works fine (permissions, login etc.).
> 
> We have not been able to reliably reproduce this:
> - It works fine on demoauthor.magnolia-cms.com
> - It works fine on a 5.3.8 installation on a dev machine but not for the same 
> installation on the test environment
> - On the servers where the roles are not visible, things behave the same if I 
> create the role from scratch or duplicate the superuser
> 
> Any ideas what might be causing this or how to debug?
> 
> Thanks!
> -will
> 
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