I sent a new emergency ticket just some minutes ago.
> Am 18.01.2016 um 21:42 schrieb Kevin Miller <ke...@livecode.com>: > > Its been a fairly concerted attack, we’ve been stretched dealing with it. > To my knowledge we were on top of the tickets today, I will follow up with > David again now. > > Kind regards, > > Kevin > > Kevin Miller ~ ke...@livecode.com ~ http://www.livecode.com/ > LiveCode: Everyone can create apps > > > > > On 18/01/2016 20:16, "use-livecode on behalf of Matthias Rebbe | M-R-D" > <use-livecode-boun...@lists.runrev.com on behalf of > matthias_livecode_150...@m-r-d.de> wrote: > >> Kevin, >> >> the index files have a changed date 17.01.2016 7:00 GMT+1. That was >> yesterday. >> When were the things restored? I informed support today morning by >> emergency request at 08:15 GMT+1. >> Did not hear back from support. So i phoned Heather at 10:00GMT+1. >> But nothing changed. Until now i did NOT get an answer to my emergency >> request. 11 hours later ! ! ! >> And my data is still broken. Btw. that´s the 2nd time that i have to >> restore it on my own. The last time i had also to restore the data on my >> own. because there was a problem with your backup. >> >> And why is no one able to inform customers about this incident, so the >> customers can check if their data is broken or not? >> >> Matthias >> >> >> >> >>> Am 18.01.2016 um 21:00 schrieb Kevin Miller <ke...@livecode.com>: >>> >>> Yes, the attacker returned again and used a different vector to achieve >>> the very same task. We responded within minutes and were able to stop >>> the >>> attack fairly rapidly. Mostly things have been restored, if you¹re not >>> back to normal let us know through the usual channels. >>> >>> Kind regards, >>> >>> Kevin >>> >>> Kevin Miller ~ ke...@livecode.com ~ http://www.livecode.com/ >>> LiveCode: Everyone can create apps >>> >>> >>> >>> >>> On 18/01/2016 18:51, "use-livecode on behalf of Jim Lambert" >>> <use-livecode-boun...@lists.runrev.com on behalf of j...@netrin.com> >>> wrote: >>> >>>> Matthias, >>>> >>>> It is not just your account. I can confirm that the TIO index files >>>> have >>>> been overwritten on my account too. >>>> >>>> Jim Lambert >>>> >>>> >>>> _______________________________________________ >>>> use-livecode mailing list >>>> use-livecode@lists.runrev.com >>>> Please visit this url to subscribe, unsubscribe and manage your >>>> subscription preferences: >>>> http://lists.runrev.com/mailman/listinfo/use-livecode >>> >>> >>> >>> _______________________________________________ >>> use-livecode mailing list >>> use-livecode@lists.runrev.com >>> Please visit this url to subscribe, unsubscribe and manage your >>> subscription preferences: >>> http://lists.runrev.com/mailman/listinfo/use-livecode >> >> >> _______________________________________________ >> use-livecode mailing list >> use-livecode@lists.runrev.com >> Please visit this url to subscribe, unsubscribe and manage your >> subscription preferences: >> http://lists.runrev.com/mailman/listinfo/use-livecode > > > > _______________________________________________ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your subscription > preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
