I also hope that they adopt a more open communication strategy. A little more raw info out there would go along way. It's about doing a few more of the things they currently do in private, in public.
On Thu, 7 May 2015 at 21:13, Matthias Rebbe | M-R-D < matthias_livecode_150...@m-r-d.de <javascript:_e(%7B%7D,'cvml','matthias_livecode_150...@m-r-d.de');>> wrote: > I suggested such an info page, which informs about planned and urgent > maintenance or about any other related stuff, a long time ago. > I mentioned that this also would reduce the urgent support requests, > because in cases of a server fault the users could see there is already > someone working to fix the problem. > > I also suggested to inform the customers by email if and when „normal“ > maintenances are planned. > > Maybe after this big bang they will think about such an info page. > > Matthias > > > > > > > Am 07.05.2015 um 20:50 schrieb Scott Rossi <sc...@tactilemedia.com > <javascript:_e(%7B%7D,'cvml','sc...@tactilemedia.com');>>: > > > > I know the LiveCode (RunRev) folks don't spend all their time on this > > list, but with the recent server issues mentioned on the list, I thought > I > > would pass along a humble suggestion to the guys managing On-Rev and > such. > > Maybe our Fearless Leader Richard G could act as messenger, if he feels > > so inclined. > > > > Today I found I was having trouble accessing certain mail accounts on > > DreamHost and found they're currently having trouble with some mail > server > > drives that need to be rebuilt. As a result they interrupted some mail > > service, and also posted a link on the home panel of their site to a page > > showing updates on the process: > > < > http://www.dreamhoststatus.com/2015/05/07/connection-issues-for-email-mach > > ines-on-homiemail-sub4/> > > > > > > Perhaps the LiveCode folks would consider doing something along these > > lines if/when outages occur with critical systems. I imagine this > > communication would go a long way toward lessening users' concerns. > > > > Best Regards, > > > > Scott Rossi > > Creative Director > > Tactile Media, UX/UI Design > > > > > > > > > > _______________________________________________ > > use-livecode mailing list > > use-livecode@lists.runrev.com > <javascript:_e(%7B%7D,'cvml','use-livecode@lists.runrev.com');> > > Please visit this url to subscribe, unsubscribe and manage your > subscription preferences: > > http://lists.runrev.com/mailman/listinfo/use-livecode > > > _______________________________________________ > use-livecode mailing list > use-livecode@lists.runrev.com > <javascript:_e(%7B%7D,'cvml','use-livecode@lists.runrev.com');> > Please visit this url to subscribe, unsubscribe and manage your > subscription preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
