An acronym from my old employer before retirement, sums it up I think. C.A.R.E.
Customer Awareness Rewards Everyone All the best Terry > On 7 May 2015, at 20:29, AndyP <smudge.a...@googlemail.com> wrote: > > Very much agree that more information would have gone a long way to reducing > the uncertainty and hostility vented. I do not understand why such info was > not posted on the server status page, it seems the obvious place? I still > have two sites down and I am still waiting (patiently) for a response from > LiveCode as to why this is. I understand that shit happens and hardware > fails but there is no excuse for not letting your customers know what is > going on. > > I used to manage around 280 sites on various servers and via various hosting > companies and yes problems occurred but I learned very early on that > information flow is key to keeping your clients calm and on your side. > > Even after all this time we still do not know what the initial problem was > which caused the server change. > > I'm usually a great LiveCode promoter but feel at the moment disappointed in > LiveCode's performance on this issue, > _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
