Mark S is right - we run into this stuff all the time in our libraries and 
clinical schools/hospitals. Ask the physicians to ask their local IT support 
guys/gals to install/allow the app. If the IT types have any concerns then ask 
them to contact you directly - hopefully you'll be able to placate them.

Terry...

On 22/02/2012, at 11:15 AM, Mark Schonewille wrote:

Hi Mark,

This happens all the time, particularly in large companies, research institutes 
and schools. As the message says: you should contact an administrator and have 
the app installed by him or her.

Frankly, I think this isn't your problem. If the lab assistant wants to use 
your app, then the lab should order the admins to sort it out.

--
Best regards,

Mark Schonewille

Economy-x-Talk Consulting and Software Engineering
Homepage: http://economy-x-talk.com
Twitter: http://twitter.com/xtalkprogrammer
KvK: 50277553

Download the Installer Maker Plugin 1.7 for LiveCode here http://qery.us/za

On 22 feb 2012, at 01:07, AcidJazz wrote:

We're running a large study with Canadian physicians.  They must download a
standalone file to their computer.   The other day one of the lab assistants
was checking the program and got the following message on her windows
machine:

"Windows cannot open this program because it has been prevented by a
software restriction policy.... contact your administrator"


I've been using mostly macs these days, and can't tell you anything more
about the circumstances surrounding this particular block, but can someone
familiar with Windows tell me how *common* I should expect this problem to
be?   A quick google search suggests that this error message has been around
since Windows XP.   Assuming most people using Windows 7 these days, how
worried should I be about our standalone getting blocked?   There's no way
in hell that physicians are going to take the time to change their settings.
Heck, most aren't going to take the time to download the standalone in the
first place.

Nuts, now I'm getting depressed.

Mark


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Dr Terry Judd
Senior Lecturer in Medical Education
Medical Eduction Unit
Faculty of Medicine, Dentistry & Health Sciences
The University of Melbourne



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