The suggested fix in the bug report has worked for us:
https://quality.livecode.com/show_bug.cgi?id=23659
Basically, delete the driver that comes with Windows and get the driver from Epson. Most of the
problems seem to be with Epson printers but if your customers have a different printer, try
that OEM driver.
We had one instance where the user didn't have a printer at all, but just deleting the Epson
driver fixed it.
On 8/17/22 1:45 PM, Douglas A. Ruisaard via use-livecode wrote:
There was a flurry of discussions on the LC forum
https://forums.livecode.com/viewtopic.php?f=9
<https://forums.livecode.com/viewtopic.php?f=9&t=36870&start=45>
&t=36870&start=45) in April to July regarding errors occurring involving
Print.PrintSupport.Source.dll.
I will post on the forum as well but was wondering if anyone (including the
Mothership) has had similar problems and if solution(s) have been found.
The forum discussions seems to have ended with "some" possible solutions
but, in my reading, nothing definitive. Like the discussions on the forum
*some* of my clients are experiencing this error but MANY are not. weird.
Douglas Ruisaard
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--
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software | http://www.hyperactivesw.com
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