On 05/11/14 15:22, Bill B. wrote:
We also need to [always], whether we know the answer or not ask one question when dealing with "big companies". "Does in work with Linux"?
Our local PCWorld has a policy (official) that staff must say: "We don't support Linux". I complained to head office and was told: "This is because we don't sell anything with Linux installed." I made a further complaint that they DO sell peripherals that can work with Linux. I got back a fairly positive answer (for PCWorld). I went to the local store to look at printers. I showed them the e-mail and asked the question.
I don't think the staff members I talked to had a clue what I was talking about. I went to look at the printers they had in stock. I was approached by a staff member asking 'Can I help you sir?'. I told him what I was looking for and he was really helpful. It turned out that he was not a staff member but an HP rep. 'All of our printers are fully compatible with Linux. He made his point and I now have a very nice HP printer/scanner.
Regards, Barry. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
