On Tue, Apr 16, 2013 at 5:25 PM, Bod Soutar <bod...@googlemail.com> wrote:
> I agree that the error message could have been more informative, but as a > programmer I can also testify to the impractical chore of designing error > messages for every eventuality. It's just not possible with an integrated > system, therefore its better that "some error" did get displayed rather > than passing silently. > > > I wonder if it would be useful to file a bug suggesting that error messages in the music store (if possible, only when the error comes during an actual purchase) include a recommendation to check with your bank to see if money has been withdrawn before re-attempting your purchase? I don't actually think many of the target end users for Ubuntu would think about checking to see if the money's been withdrawn before trying again. Most of them aren't going to come say anything on an Ubuntu list or file a bug; they'll just take their money elsewhere. I'm not a programmer so I don't know if it would be feasible to only include it in errors where someone was in process of purchasing when the error occurred, but it might be worth having in general in the music store if it can't be set more specifically. I've certainly used websites that put that suggestion in when an error occurs during a purchase. ~ Penelope
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