Hi, got following message today.

> you kindly put the Ubuntu operating system on ...'s laptop. ... told
> me that about 3 weeks ago it was no longer able to pick up the wireless
> internet connection in our house, whereas as there is no problem for
> other devices picking up this connection.
>
>
>
> I wonder whether Ubuntu needs updating or whether you would be able to
> advise on this problem
>
first to say that this is the first i hear back after installing it 18
months ago. So thanks to the ubuntu 10.04 lts team.

My question is not technical as i still have to look at it.

Would you suggest sitting down with this person and go over the process of
backing up and introducing unity in preparation of 12.04. And set it up for
normal release rate?


-- 
Andrés Muñiz-Piniella
-- 
ubuntu-uk@lists.ubuntu.com
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