2011/9/27 Juan J. <reid...@usebox.net>: > On Tue, 2011-09-27 at 08:28 +0100, Matthew Daubney wrote: >> [...] >> I'd suspect the average person on the end of the phone wouldn't be too >> scared of being talked through fixing it rather than average bloke on >> the end of th phone where you say "First go to the server and go to >> the console and do this" <- Easiest way to destroy sales ever. > > Being able to connect over SSH and fix things is priceless :)
Yesterday I spent nearly an hour explaining how to do port forwards to the head of IT at a company I deal with now and again so I could do this. That is hassle that is best avoided in all honesty. <snip> > I know people in a corporate environment that use RHEL basically because > the GUI tools. The have the feel of Linux power, but at the same time > it's just point & click in a dialog window. This is more or less exactley my point really. -Matt Daubney -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
