On 25/05/11 09:57, alan c wrote:
On 25/05/11 09:23, Alan Bell wrote:
 On 25/05/11 09:03, alan c wrote:

  I have sent it also to the users who I help as admin, they just use
  Ubuntu like a toaster, they do no admin at all. I think they will not
  understand many of the questions and the questions about installation
  may completely stump them.

  For me the survey  tone is set for an 'admin-user'. If Ubuntu is to
  roll out to 200 million users in 4 years, I think there will be LOT
  more non-admin end users out there.
 great feedback, I will ask Mackenzie to add some extra options on the
 install question for pre-installs and someone else installed it. Yes I
 don't think we would send out this survey in its current form to
 200,000,000 users!

Might be too late for my own flock. My wife started to do it under a 3
line whip and the first question from her (to me)  was
'What Ubuntu do I use?'

(secret answer = Ubuntu)
I do not have a lot of hope for the other 8 surveys I forwarded, but
we will see.

Response from two friends who only use ubuntu on their laptops but are very non techie

' the Ubuntu survey, I think it is a little beyond our scope Alan - it
seems a bit too technical for us'

So they were not confident enough to even attempt it, they have been using only ubuntu for a couple of years and one had even gone into John Lewes (Reading) asking for Ubuntu (another story).

I conclude that as Ubuntu rolls out to a wider user base, established expectations, say, for surveys, may need to be completely revisited.
--
alan cocks
Ubuntu user

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