Logmein is the same company that produce hanachi.
When I need to support a new machine, I get them to install the hamachi client
(straight forward install wizard) and then get them to enter my vpn IP and I
can then access there computer - rdp, vnc, ssh etc.
Bodsda
Sent from my BlackBerry® wireless device
-----Original Message-----
From: Jon Reynolds <maill...@jcrdevelopments.com>
Sender: ubuntu-uk-boun...@lists.ubuntu.com
Date: Tue, 29 Mar 2011 11:23:22
To: <ubuntu-uk@lists.ubuntu.com>
Reply-To: maill...@jcrdevelopments.com,
UK Ubuntu Talk <ubuntu-uk@lists.ubuntu.com>
Subject: Re: [ubuntu-uk] Remote support for family & friends
I am surprised no one has created a service like LogMeIn [0] yet for
Linux/Ubuntu.
I have used it in the past to support Windows machines (as LogMeIn only
works on Windows), but the great thing is that you can do the
controlling (i.e. the remote viewer) through any web browser, which is
obviously OS independent.
All i do is on the remote machine, either myself or instruct the person
there, to go to the logmein site, log in with my details, then there is
a button to 'Add this computer' which downloads and installs a little
program, so that from then on, the user can just turn the program on
when they want support and I can log into the site and see in my list of
computers that they are online, and connect to them.
Why has someone not made this easy for Ubuntu?
Although I do remember playing (successfully) with a Java based version
of VNC... that worked through a web browser, but still required the set
up on the client, with the complication of port forwarding, dynamic dns
etc.
LogMeIn does not require you to fiddle with port forwarding or dynamic
dns things at all.
[0] http://www.logmein.com
Jon Reynolds (j0nr)
(www.jcrdevelopments.com)
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