On 29/05/10 12:04, Travis, Tony wrote: > Hello, Jon. > > Well, I think you were right to post your question here: Anyone who thinks > they know everything about IT is a fool. > > The essence of our FLOSS community is helping each other and being honest > enough to admit when you don't know. Cornelius is right about the RTFM, of > course, but the bane of my life is people who are too insecure to admit that > they don't know everything and struggle on without asking for help. I use > Drupal too, but I don't know everything about it, and I'm happy to ask other > people who know more than I do when I'm faced with a problem that I can't > solve. In particular, when I installed Drupal6 under 10.04 LTS, I had to fix > the Drupal Apache config file to permit execution of php scripts in the > Drupal directory. I was a bit surprised that I had to do that and I'm posting > to this list now to see if anyone else has installed Drupal6 under Lucid?
I'd agree with that. I've just recently taken on an IT Manager type role (although I'm not managing anyone but myself :-D) where I'm doing everything from 1st to 3rd line. The company I'm now working for have some stuff like Sage and my knowledge of Sage is limited at best. They did have a support contract but it seems this has run out so at the moment it is a case of best efforts. Luckily there does seem to be a wealth of information out there on free Sage support forums (not official forums though) which is a help (considering most sites I found to do with Sage are for companies who want £££'s to even look at the problems). I must admit on occasion in the past I've posted asking for help (not specifically on here but on other mailing lists and forums) and sometimes not put in enough information to help find a solution. I've also found myself in the past trying to sort something out which needed to be fixed 'yesterday' and usually at 5pm on a Friday when I'm just about to go home (latest one was 5 minutes before I was about to leave to go on holiday for a week, it was a remote user who I couldn't get hold of although fortunately the problem fixed itself). So yeah I try and help on mailing lists when I can, ask questions when I'm not sure of something and when it comes to work, if I specifically need help which can't wait, sometimes I have to pay for support or external services. For instance I know little about web sites, I've dabbled in HTML and played with Wordpress and e107 but I wouldn't be confident enough to sort out my employer's web site, and I'm also looking at replacing the phone system, sure I could implement Asterisk myself (I've dabbled with aster...@home) but being something mission critical I'm going to get a local company (whom I know from my local LUG) to install an Asterisk based system and still at a considerable saving on what BT have quoted me. :-) Rob -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
