I'm actually closing my VPS as we speak because I just don't need it anymore. I started reading the reviews online about problems closing accounts so I've decided to start the process now and I'll keep you updated about how it goes.
Stage 1: Called them, waited on the phone about 5 mins from the first point of contact through to cancellations. Person not at all pushy, said he would email through a cancellation form to my registered mail address and it would come through in about 5 mins. I will need to print it, sign it and email it back as a PDF if I wish, or just mail it back. Waited about 3 mins for the mail so far... -----Original Message----- From: Darren Mansell Sent: 26 November 2009 15:07 To: UK Ubuntu Talk Subject: RE: [ubuntu-uk] Virtual private server recomendations On 26/11/2009 14:56, darren.mans...@opengi.co.uk wrote: > Personally I've used WebFusion for years with no problems. > > It's Ubuntu Hardy on a Plesk/Virtuozzo VPS. > http://www.webfusion.co.uk/virtual-private-servers/ > > Ah now webfusion peaed my interest becuase if nothing else they are cheap. However a quick google for 'webfusion reviews' doesn't paint a pretty picture. obivously though they have at least my happy customer bitfolk also looked to be very good - however as noted they are so good they are out of capacity! I've had to use support 2 or 3 times and each time I've got a knowledgeable person on the other end of the phone who appreciated that I could talk on their level. They told me how to upgrade the VPS to any version of Ubuntu I wanted, what I could do with Virtuozzo and how to enable and disable features server-side. Very impressed each time. I may have just been lucky with who I got though! -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/