Paul Roach wrote: >> The moral I take from this is - the more Ubuntu is used, anywhere, the >> closer we get to the tipping point. >> >> I have introduced three friends in recent months to Linux Emporium, >> because they wanted an Ubuntu only Laptop from a retail friendly >> source. Three purchases. LE is giving an impressive service, I can >> recommend them. >> > > I'd second that Alan - I found a desktop via the LE for a friend, and the > service was first class and the product was excellent - very good for people > who want to use an alternative OS, but don't want the usual argument with > suppliers about refunding OS fees and invalidating warranty due to changing > the OS... > > I've personally found that the less pre-requisite Windows experience people > have had, the easier they adapt to Linux - people who have to forget the > previous knowledge to learn anew have a harder time than those who are just > learning something... this has been true for friends and elderly relatives > alike
Yes. The most recent purchase from LE - an elderly lady who has been aware of Ubuntu for at least a year, but has not really run it at all, intends to continue using windows and even OE for a short time while she gets a bit more used to Ubuntu. I had to do some encouraging and persuading to get her to phone me with the initial few questions - One Q was how do I turn the laptop volume up more, it is too low? LE could have answered this I am sure no problem, but contact with them is better left for more significant matters if possible - the Volume Control window (mixer) with its several sliders is not obvious to a long time Windows user. Another Q was how to install AVG (!) and Flash? - easy to explain all taken care of and why. Incidentally, this friend has poor eyesight, and LE also installed vinux (formerly named vibuntu) as dual boot, free of charge. -- alan cocks Ubuntu user -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/