"lshw -C network" yielded lots of suggestive data: * -network UNCLAIMED description: Ethernet Controller product: RTL8111/8168B PCI Express vendor: Realtek physical ID: 0 bus info: p...@0000.14.00.0 version: 02 width: 64 bits clock: 33 MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list configuration: latency=0
Simos wrote: > On Thu, Feb 19, 2009 at 2:29 PM, Rowan <rowan.berke...@googlemail.com> wrote: > >> That's interesting, Simos, but the Hub has recognised and connected >> quite normally (via Ethernet) the Windows machine I am using now, since >> its last hard reset. However, in any case, please tell me where can I >> find the 'special steps'? To judge by the results from the Terminal that >> I posted just now, my problem is in the computer. >> > > Since you can connect with another computer successfully, then there > is no need to perform a firmware update. You can google for 'homehub firmware > update' if you want to read more about this. If you google for > 'homehub firmware tftp', > you can find Linux-specific instructions. > > When troubleshooting such issues, it is important to have diagnostic tools. > I am not sure if this mailing list is suitable to go into that much detail. > You may want to try ubuntuforums.org, or the #ubuntu IRC channel on > FreeNode (google for 'freenode ubuntu'). > If I were in your case, I would run a Terminal command (open Terminal > from Applications/Accessories): > > sudo tcpdump -n -s 1500 -i eth0 > > This should show any network traffic that goes through your network > card. Each line is a packet. > You should be able to deduce the requests of your computer to obtain > an IP address, > and the reply (if any) from the HH with an IP address. > > Another issue to mention is which distribution version you have, and > the type of network card (use 'lspci'). > You may have an exotic Ethernet card. > > It is quite weird you have these issues. When you have a proper > vanilla installation of Ubuntu, > you should not get these issues. > > Simos > > >> Simos wrote: >> >>> On Wed, Feb 18, 2009 at 6:23 PM, Rowan <rowan.berke...@googlemail.com> >>> wrote: >>> >>> >>>> The engineers at LinuxCertified just drew my attention to this: >>>> https://help.ubuntu.com/community/NetworkAdmin >>>> which is the relevant section of the official online Ubuntu manual, of >>>> which I had until now not been informed, so I guess I will find my >>>> solutions there. >>>> >>>> >>> The HomeHub (Speedtouch) has this feature that when you reset the >>> settings (you keep pressed the button on the router for >15 seconds), >>> the device enters a special state that it tries to find a firmware >>> update. During this state, the DHCP server on the HH is not working. >>> In some cases, the HH is locked into this state, and you cannot use it >>> unless to perform a firmware update. >>> This looks to me the most plausible reason for your troubles. If the >>> HH was working properly, any computer should just connect by plugging >>> the ethernet cable. >>> If this is your case, then there is a special set of steps to solve the >>> problem. >>> >>> Simos >>> > > -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
