It seems like your network card is not recognised. Perhaps it is disabled in the bios? Sometimes it conflicts with the "Wake up on lan" setting from the bios.
Try this command: dmesg | grep eth0 Here's my output, for comparison: [ 3.848018] eth0: RealTek RTL8139 at 0xc800, 00:1e:8b:6c:21:b4, IRQ 16 [ 3.848021] eth0: Identified 8139 chip type 'RTL-8100B/8139D' [ 150.869724] eth0: link down [ 394.114597] ADDRCONF(NETDEV_UP): eth0: link is not ready So my card is a realtek and it has an IRQ 16, which is the bios address. The lan interface is usually eth0, but you can try eth1 or eth2, just in case. It says link down, but that's normal because I'm on wireless. I find it hard to believe your network card isn't supported, since you seem to have gotten your laptop from a linux-aware vendor. Here's my ifconfig output, for comparison. $sudo ifconfig eth0 Link encap:Ethernet HWaddr 00:1e:8b:6c:21:b4 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:16 Base address:0xc800 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:104 errors:0 dropped:0 overruns:0 frame:0 TX packets:104 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:8048 (8.0 KB) TX bytes:8048 (8.0 KB) wlan0 Link encap:Ethernet HWaddr 00:24:f4:9c:32:bc inet addr:192.168.1.2 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::216:44ff:fe7d:52ad/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:3288 errors:0 dropped:0 overruns:0 frame:0 TX packets:2728 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:3377217 (3.3 MB) TX bytes:540083 (540.0 KB) wmaster0 Link encap:UNSPEC HWaddr 00-16-44-7D-52-AD-32-61-00-00-00-00-00-00-00-00 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/