Hi again Dianne,

If you know the IP address of the router, you should just be able to ping
that if the card is working and configured correctly.

I assume that you haven't used the network interface before as you were
using USB.

Can you see it if you do lspci at a terminal?

If not is the network interface on the motherboard?  If it is, make sure
it's not disabled in the PC's bios. If it's a PCI card, Make sure it's
seated properly.

Looking on the Ubuntu forums, it doesn't appear to be a particularly common
problem which makes me think that it *MAY* be a hardware issue.

Do you have access to another card to try?

Steve

2008/11/15 Dan Attwood <[EMAIL PROTECTED]>

> Virgin modems don't bind to a mac address any more so it won't be that. I
> have a setup very much like steves and that all works fine with ubuntu and
> window machines.
>
> you might want to conder geting hold of a network switch, hoking it up to
> the windows and ubuntu machine, giving themboth a static ip address and then
> just seeing if they can ping each and browse shares just to check that the
> network cards are both working fine.
>
> I believe - although i'm not 100% on this, you might need a router - that
> you can then plug the cable modem into the switch and give the machines
> internet.
>
> Dan
>
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