2008/7/9 Keith <[EMAIL PROTECTED]>: > Once again thanks to everyone, particularly Lucy, for all the replies > and suggestions with regard to my problem. > > Unfortunately I didn't seem to be getting anywhere so eventually I > decided to bite the bullet and reinstall although I accept that that's > bnot the ideal solution. Anyway, things are a little better now but not > perfect, for instance user2 still cannot gain access to the external USB > hard drive where our backups, etc. are stored.
Hi Keith, I have two thoughts about this. Is the external USB drive formatted as NTFS, FAT32, or ext2/3? If it's FAT32, then it might be that user2 (valerie?) needs an extra User Privilege set. Go to System > Administration > Users and Groups as the admin user. Choose user2 in the list of users and click the Properties button. Click the User Privileges tab and check if the "Access external storage devices automatically" option is ticked. The exact option might be slightly different; I'm looking at a Gutsy installation to write these instructions. Check the same option if it's NTFS format. If that doesn't fix it, it might be user permissions on the external drive's folders, or the backups. If it's ext2 or ext3 formatted, it's almost certainly a permissions problem. I would suggest creating a new group (maybe 'backup'?) and adding both users to it. Then change the backup directory on the external drive to be owned by this group. As a last step, if you set the backup directory's 'set gid' bit, all files created in that directory will remain owned by the group, and should be accessible by both users. I'm not sure how you do this either in the GUI or on the command line though... At the moment, with all Linux distros, it seems like it's easier to use FAT32 as the format for external storage. > Anyway, I'll soldier on and maybe even get to grips with the command > line, who knows? Good luck! You might need it. :-) Hwyl, Neil. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.org/UKTeam/