Mark Harrison wrote:
> Ian Pascoe wrote:
>> One question that's been missed off all of this valuable discussions is:
>>
>> "Why should I try this Linux thingy?"
>>   
> PROLOGUE -  I'm going to be contentious.
> 
> I ought to explain that TheVeech and I exchanged emails offlist last 
> night, in which we agreed that a bit of "violent discussion" would both 
> lead to a better result than any individual could come up with AND 
> hopefully spark contributions from people who have sat on the sidelines.
> 
> BTW - if you want to carry on sitting on the sidelines and just reading, 
> that's absolutely fine with me. However, I do find that many more people 
> say nothing because they (wrongly) don't believe that they know enough 
> than say things when they they are actually misunderstanding the issues. 
> We generally get to better answers if more people join in.
> 
> On that basis, if you all join in to tell me I'm wrong in what I'm 
> writing below - that's FANTASTIC - it's the kind of thing I can use to 
> improve my understanding and arguments in the future.
> 
> 
> 
> MAIN ACT - I don't like "free" as a selling point unless I'm talking to 
> someone where I know I have a minimum of 5 minutes to run through the issue.

Let's get the free as in gratis our of the way quickly. The cost of 
acquisition of OSS/FS software is near zero.  You can download it if you 
have sufficient bandwidth (which you pay for) or you can purchase an 
inexpensive CD/DVD, or you can buy a "boxed set" which may/may not come 
with a manual.  In all cases your cost of acquisition should be less 
than 100 GBP.

Note: Some "Enterprise" versions cost much more, but you are purchasing 
multi-year support and that costs.  You want 7x24 support, you've got to 
pay for it.

> 
> "Free" works very well in a longer format, like the recent BBC radio 
> programme mentioned on the list a week or so ago.
> 
> However, in a "moment of truth", one of the hardest problems to overcome 
> is what happens to potential users when you mention the word "free", and 
> most people will make a "snap decision" inside a ludicrously short 
> period of time, rather than bothering to listen to the arguments.
> 
> When most people hear the "free" word, they think "zero cost":

Since we are pouring petrol on the fire, here is another take on what 
"most people" think when they here free.  Free == Crap  An attitude 
nurtured by PC World/PC Pro/PC Format.....'et al' and 25 years of 
floppy/CD/DVD cover disks of "free" useless crapware or at best 
crippleware.  An attitude reinforced by the crapware loaded on the hard 
disk by PC manufactures.

> 
> So for people thinking about an existing PC, it's a non-issue. They 
> already have a copy of an O/S and continuing to use that is "free" in 
> the money sense. The "no money" issue only applies if people were 
> thinking of changing to Vista [1] or thinking of getting a new PC [2]

It also applies to the existing installed base that "needs" to subscribe 
to an anti-virus application or two just to keep their system running on 
a day to day basis.  "Switch to OSS/FS and this type of problem disappears"
> 
> Note 1: I suspect that another few months of horror stories about people 
> who try to upgrade from XP to Vista will stop people wanting to do that.
> Note 2: Oh for a UK "household name" manufacturer who could ship Ubuntu. 
> See other thread(s) about why we need to keep the pressure on Dell to 
> offer this in the UK as well as the States AND why we need to make 
> D*&mned sure that the price of a PC with Ubuntu is less than the price 
> of a PC with Vista.
> 
> 
> The problem with saying "free" and meaning "freedom" is that you then 
> have to explain the difference. There are two issues that arise with this:
> 
> Firstly, some people get put off and think "that you're deliberately 
> misusing words", and all the other things that _I_ get accused of :-)
> 
> Secondly, most people aren't programmers, and therefore don't understand 
> (short of a long conversation) why freedom to modify source code is 
> overall good for them EVEN IF THEY THEMSELVES NEVER DO IT.
> 
> Most people think "I'm not a programmer, I'm never going to change the 
> code, so it's of no benefit to me" rather than "Because lots of 
> programmers can see what's really going on, the total community of 
> skilled people available to fix bugs and add new features is far bigger 
> than any single company, even one as big as Microsoft, could ever afford."
> 
> 
> Personally, I always like tables that say "When should you use X, when 
> should you use Y" that deliberately come up with circumstances when 
> using a competitor's product is better - they come over as honest (even 
> if they are always self serving.)... and you also make the reasons to 
> use the competitor sound very niche.
> 
> 
> Why Linux?
> 
> - It's stable - most of the world's web servers and email servers run 
> Linux because it crashes much, much less.

Good point, but not exactly germane to individuals/SOHO/SMBs

> 
> - It's more secure - Linux was developed with a sophsticated security 
> model from the ground up, and Ubuntu applies a set of defaults that mean 
> that, even if a user clicks on a virus by mistake, they won't make it 
> infect the PC. (As an aside, most viruses are written to only work on 
> Windows - because it's a lot easier to write a virus that attacks Windows.)

Don't just single out Ubuntu for praise. All *nix's share these attributes.

> 
> - There are a huge number of applications specifically designed to work 
> together. In the Windows world it's very easy for a programmer to write 
> one program that accidently causes another program to stop working. On 
> Linux, because of the way that the code used to write programs is almost 
> always available, it's very, very hard for a program to have these 
> problems. Indeed, one of the things the Ubuntu community does is 
> specifically check that things won't interfere with each other before 
> they are included in a distribution.

Consider:  "I can update all the applications installed on my PC with a 
couple of mouse clicks"  Try that with any MS product + third part s/w

Consider: "My system unobtrusively informs me of software updates, every 
time I log in.  Updates are are made available when they are ready, not 
on 'Patch Tuesday'.  The same application can be used to upgrade (to a 
new release/version) my entire system."

> 
> 
> Why Windows?
> 
> - At the moment, more PC vendors ship machines with Windows 
> pre-installed than have Linux as an option. (However, many small local 
> manufacturers offer Linux - it tends to be the big US multinationals 
> that are pro-Microsoft, and Dell have recently started shipping Linux as 
> an option, though today that's only available in the US.)
> 
> - Some applications are written to only work on Windows. In most cases 
> (email, web browsers, spreadsheet, word processing, audio editing, video 
> editing, blogging, web-site creation) there are either versions that run 
> on Linux, or Linux alternatives that work as well. However, quite a few 
> acquistion
> Games are only available for Windows, so if you're a hardcore gamer, 
> then you may be better buying an £800 Windows "gaming specification" PC 
> than a £300 Linux "work, homework and web browsing PC".

Add my vote to that opinion.

> 
> - If you use NTL cable broadband in some areas, then only Windows 
> software will be provided. It is possible to get this working with 
> Linux, but quite fiddly and you may need to find a local linux user to 
> help (there are Linux user groups in all parts of the UK.)

Please educate me as to what software NTL/cable broadband supplies that 
is Windows only.  While I will agree, you need to be a little bit more 
independent/knowledgeable, I cannot envisage needing and ISP supplied 
software.

> 
> - If you are on a company email system that uses the Microsoft 
> "Exchange" server, then this is designed to work with Windows only. If 
> you use email from the likes of Google, AOL, Hotmail, Virgin or the like 
> - these email servers actually run Linux (though they do work with 
> Windows machines.)

There are more alternatives for e-mail than you mention and it is 
possible e-mail through an MS Exchange server with Linux based software.
> 
> 
> Reasons why you could you use either?

My totally non-scientific survey of computer usage shows the top tasks 
"most users" preform are:
Surf the Web/Search the Internet
Send/Receive E-mail
Word Processing
and sometimes use a spread sheet or create a presentation
and very occasionally a personal database

Additionally the "home" user want to edit/manage their photos, playback 
CD/DVD

Both groups mentioned Skype and Video Conferencing and  IM/IRC

Where OSS/FS is weak. Games, "the Print industry" as they "need" a Mac 
and many/most graphic designers are Apple based.

> 
> - Linux and Windows both run "OpenOffice.org" - an application that can 
> edit "Word, Excel and Powerpoint" files.
> 
> - Both surf the web equally well. Indeed, the Firefox web-browser, 
> originally written for Linux, has now been made available for Windows. 
> This includes audio and video playback, as well as things like "Flash" 
> and "Ajax" that some websites use for more sophisticated effects.
> 
> - Audio-editing, graphics and video-editing packages are available for 
> each. Generally, the Windows versions cost a few hundred quid and the 
> Linux versions are free.
> 
> 
> Reasons why you should "pirate" a copy of Windows instead of using Linux?
> 
> - Because you like breaking the law and being prosecuted.
> 

-- 
Simple effective migration to Open Source based computing

Jim Kissel
Open Source Migrations Limited
w: http://www.osml.eu
e: [EMAIL PROTECTED]
p: +44(0) 8703 301044
m: +44(0) 7976 411 679

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