Nicholas and list, On May 27, 2014 6:09 PM, "Nicholas Skaggs" <[email protected]> wrote: > > On 05/27/2014 03:51 PM, C de-Avillez wrote: >> >> On Tue, May 27, 2014 at 2:05 PM, Alberto Salvia Novella >> <[email protected]> wrote: >>> >>> On 27/05/14 16:56, C de-Avillez wrote: >>>> >>>> A technical opinion on a technical issue will rule out every other >>>> opinion until proved wrong. >>> >>> >>> Summarizing: for confirming this bug, you need to provide a series of steps >>> that will break GRUB consistently. >>> >>> Till then the appropriate status for the report is "opinion". >>> >> Actually, even then I would rather have a new bug opened. This one is >> done and gone :-) >> > Well, I've been under the weather and traveling and didn't see this post until now. Many thanks to those level-headed folks who stepped into the discussion here. > > As to the bug, if it is affecting you, the best thing you can do is to recreate the problem. After the problem has happened again, use ubuntu-bug to file a new bug and describe how you arrived at the problem. Try and simplify creating the problem to isolate what is triggering it. This is all work you as an end-user can do that greatly helps a developer actually solve the bug. The next time a bug of yours is marked as invalid or opinion, take that as an oppurtunity to file a more complete bug report that will allow someone to properly confirm it; learn from it. Instead of attacking a developer, ask someone to help you understand what data is missing / needed and how you can obtain it. Stay constructive!
Not to gainsay Nicholas or anyone else but one important thing to keep in mind here is that this problem / configuration error / whatever BORKS the machine, if I am reading correctly. Ie no friendly Ubuntu environment to run ubuntu-bug or any of those other great diagnostic tools. So in this kind of situation when someone is panicking because their newly upgraded computer now fails to boot, it seems to me worthwhile to have some kind of help to get them through the rough patch. Just my 2ยข worth. > > Finally, it's important to heed the advice of those who can help you. As Scott side, software can be furstrating, and working within a community can be too. Let's keep the CoC in mind; we are all here because we care about making ubuntu better. > +1 to that. -- Ubuntu-quality mailing list [email protected] Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality
