Hi Gabor, I have kept silent on this issue, but I give you a huge +1 for putting into words some of the frustration I have seen whereby one person continually cancels out what is a clear issue for many others.
Regards, Phill. On 27 May 2014 07:35, Gabor Toth <[email protected]> wrote: > Hi, > > I feel like I need to say something to this conversation as I found this > subject quite disturbing. As part of my work I install Ubuntu systems to > customers and use Ubuntu for long years now, having been through almost all > distros of Ubuntu. I have done some testing too and helped on bug squad > some. These days did not have that much time to contribute, but I do my > best as you guys. > > While the discussion on this forum seems to be a lot of back and forth this > is nothing to what is going on on the actual bug report and forum there. > Reading it through I do not have a doubt in my mind that this IS an actual > bug even though I am not effected by it. If one does a dist upgrade and > his system was working before and after the upgrade going through without > any warning it lives him with an unusable (even though fixable) system it > is something you would not expect dist upgrade to do - thus it is a bug, > per definition of a bug. A part of a system does something that you do not > expect it to do and of course it is quite high priority since en entire > system becomes broken and it apparently effects multiple users. > > There is something else quite disturbing though. There seem to be one > person in the programmer side of the team that keeps disagreeing with the > everyone else and is able to push her own opinion (which seems very wrong > by the way) in front of the entire community. When you look at the bug > report the status is being set back and forth and that one person > apparently just "cancelling" this bug while it is reported by a number of > others. > > This very point is the main concern on this whole thing. If Ubuntu is a > community, which it should be, then this should not ever happen. One > person's opinion should not over rule everyone else's opinion. I am not > sure who she is, but this whole process was not something that you could > call an executive decision. Perhaps she had no capacity, knowledge, or > interest to fix this bug and thus wanted to put it under the carpet for > whatever reason. And the reason does not even matter here! It is a > community and this would be a point when others could step in an offer > their expertise and time and do fix the bug. However with her actions she > did not only stepped down, but also stopped others to work on it since she > simple "cancelled" this bug out entirely. And this is not some little > design point or some minor program we are talking about but either grub or > the dist upgrade process that has a functionality which should not be that > way to be able called "workable". > > Per what I see something is working if it requires no attention in the > future and it just does what it should. This is per definition "working". > Anything else is a bug. > > Now, if I install an Ubuntu system, say on a customers computer, and make > that system a workable system (which sometimes might require some custom > tuning due to no out of box support for some sort of hardware) then I would > think that this is a workable system and the user, with no knowledge of > command prompt, not knowing what grub was and if thinking that dpkg was > some special ice cream should not be able to break a fully workable system > just by clicking on a button of dist upgrade and entering her own password. > And again, in some of the mentioned cases there was not even any manual > config and handling of the system but was a clear automated install broken > by a simple upgrade. > > I personally think that we as a community need to look at this issue and I > am not talking about the bug itself (which needs to be fixed too) but the > issue of one person's opinion could cancel out (and thus enrage) other > people of the community with living an issue hanging in the air with no > apparent way of solving the different opinions in any way shape or form. > It should not be that who has a higher authority that is right no matter > how wrong she is. > > Is there anyone at canonical that can take a look at this? Seems a > correction of this particular programmer needed on dealing with community > raised bugs specially because she won't be able to work like this with the > rest of the guys if she does not let them propose solutions and fixes but > trying to silence them. > > With Kind Regards, > > Gabor Toth > > Phone: +45-2163-4983 > Skype: gabor.me > > Copenhagen, Denmark > > > On Tue, May 27, 2014 at 5:42 AM, Scott Kitterman <[email protected] > >wrote: > > > > > -- > > Ubuntu-quality mailing list > > [email protected] > > Modify settings or unsubscribe at: > > https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality > > > -- > Ubuntu-quality mailing list > [email protected] > Modify settings or unsubscribe at: > https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality > -- https://wiki.ubuntu.com/phillw -- Ubuntu-quality mailing list [email protected] Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality
