I'm wondering how Brian Murray the Ubuntu Bugmaster feels about merging the two teams. Quality Assurance and Bug Triaging are two different roles in my opinion but with similar goals.

On 10/24/13, 1:28 PM, Nicholas Skaggs wrote:
Matthew, thank you for pointing this out. I know you've triaged a bug from a tablet before haven't you?! :-p

I updated the pages to reflect everything that's been said, please have a look:

https://wiki.ubuntu.com/QATeam/Roles/BugTriager

I removed SRU verification from the tester role, but left in triaging. I made no mention of release / devel specific triage activities -- thanks for clarifying Matthew.

* Note obviously there will be much more wiki and other work to do if the merge moves forward ;-)

Nicholas

On 10/24/2013 03:46 PM, Matthew Fischer wrote:
I think the release distinction for triage is artificial and possibly incorrect. Unlike a tester, a triager does not need to have the release, specific software, or even required hardware to triage a bug. They mainly exist to move new bugs into the right bucket, remove dupes, and to get bugs into a triaged state (Full list of responsibilities <https://wiki.ubuntu.com/BugSquad>). They certainly can attempt a repro if possible, but it's not necessary. Pretty much everything the triage person does is possible from a web browser open to Launchpad and maybe Debian/Gnome BTS. They could triage bugs on a Windows tablet for all it matters. Note: not a recommended platform for triage ;)


On Thu, Oct 24, 2013 at 9:39 AM, Nicholas Skaggs <[email protected] <mailto:[email protected]>> wrote:

    On 10/24/2013 08:49 AM, Matthew Fischer wrote:

        I'll second what's been said here by Dave. Combining the
        teams is a good idea. The Bug Squad team could benefit from
        having more active management. Howver, the Tester role needs
        to be expanded or perhaps a new role added. As Dave said,
        people on the Bug Squad do not always run dev releases. Many
        are still on precise, triaging bugs there. And I think bug
        triage should be called out as a separate activity.


    Hmm, ok, so we can add a 4th role without it getting too
    confusing ;-) Shall we call it simply 'bug triager', and focus
    the activities on doing SRU's and stable release triage work?

    If we do so it might make sense to push the SRU activity to this
    role from the 'tester' role. Essentially then you would have the
    following in regards to bugs --

    testers, working on the devel release and doing bug work around it
    bug triagers, working on the stable release(s) and doing bug work
    around them

    Does that distinction work well? Folks of course can still do
    both roles, I would just like to define them crisply for
    newcomers :-) I would like to encourage any current bugsquader's
    who've only dabbled in the devel releases to take a more active
    tester role (I think you might find it quite enjoyable), but
    there is no obligation to change your commitment level. I'm
    pushing us as a team to run the devel release for the entire
    cycle and look for bugs as we do so -- I think it's a fun and
    exciting way to be involved and it will really help find bugs
    sooner and get them fixed. I think bugsquaders may enjoy doing
    this also :-) For those bugsquaders adhering to only stable
    releases, the proposed 'bug triagers' role should fill that niche
    and contain everything you do today.

    For example, Dave mentions

        I primarily triage and don't test.
        Other than one or two dev installs as part of a cycle, I'll tend
        to only test things in bugs being triaged for
        repeatability/repeatability
        on the latest dev.

    I think this is perfectly fine, and I would consider you today to
    have a "tester" hat on :-) Your current activities wouldn't have
    to change at all.

    So how does adding the additional role sound? If we like it I'll
    add it to the wiki.

    The feedback I've recieved on and off list has been positive.
    Does anyone have any concerns about the transition? Do you know
    of activites that aren't yet listed on one of the roles pages? I
    don't want to lose anything!

    I'd like to leave this thread open for a bit longer to collect
    feedback before we commit one way or the other so everyone has a
    chance to read and respond.

    Thanks!

    Nicholas







--
Sincerly,

Benjamin Kerensa
http://benjaminkerensa.com

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