I've updated Jim's bug and my bug with a video file and log file of the "No Network" issue. I will try to capture the "Unregistered/Denied" issue tomorrow. These may be two separate issues, but I appreciate everyone's help.
https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1598181 https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1592232 On Fri, Aug 5, 2016 at 12:01 AM, Radics Geza <radic...@gmail.com> wrote: > Im not sure it applies, but for few weeks, I had two sim cards in my pro5, > (one of that was in roaming - since I was lazy wanted to leave it there) > In this setup i've also experienced network issues, but then i've removed > the roaming sim from the outer slot and suddenly everything was just fine. > > > On Fri, Aug 5, 2016 at 11:23 AM, Bob Summerwill <b...@summerwill.net> > wrote: > >> I am also experiencing this, or something very similar. I'm Canada. >> >> I very annoyingly lost my MX4 recently, and have just been transitioning >> to the MX5 Pro. >> >> I can confirm that there appears to be less availability of bands on the >> MX5 Pro than the MX (frequently dropping to 2G or E outside of downtown >> Vancouver, presumably because any 3G is not used). >> >> I have also seen both Denied and "No Network" where that is blatantly >> untrue. I was in the middle of a phone-call with "No Network" showing. >> >> I am happy to add these details anywhere they are useful, and can >> troubleshoot if required. >> >> On Thu, Aug 4, 2016 at 6:04 PM, Seth Ciango <seth.cia...@gmail.com> >> wrote: >> >>> Andrea, >>> Do you want to use this bug that I created a while ago, or do you want >>> me to create a new one? >>> https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1592232 >>> I received an update today from a user in Finland who is having the same >>> issue, but I'm not aware of proper bug protocol. >>> >>> Alfonso, >>> Is there any information or testing that I can provide that can help? It >>> appears that the "bug" is affecting a user in Finland as well. I can only >>> test in the US right now, but I do have three active SIM cards from three >>> different US carriers that I can use for testing. My concern is that people >>> would buy the Pro5 and not even be able to dial 911 in an emergency. If it >>> is a carrier issue, I would like to prove that for you so we can make >>> people in the US aware that they should only buy the Pro5 and the rumored >>> Pro6 if they are fully aware that is can only be used as a WiFi-only device >>> for strictly development purposes. >>> >>> On Tue, Aug 2, 2016 at 6:18 PM, Seth Ciango <seth.cia...@gmail.com> >>> wrote: >>> >>>> Thanks Alfonso. That makes logical sense that what you stated would be >>>> true. However, even in an open area in a major city, I can have several >>>> bars of signal and then get "Denied" only to get back on the network at >>>> that same spot shortly thereafter. I'll file a bug as Andrea has suggested >>>> and hope that we can figure out why this is happening. I've been out of >>>> town for a few days but can start to provide more information in regard to >>>> logs and troubleshooting. I also ordered a third SIM card from a third GSM >>>> provider so I can test that network as well with you. >>>> >>>> On Mon, Aug 1, 2016 at 11:13 AM, Alfonso Sanchez-Beato < >>>> alfonso.sanchez-be...@canonical.com> wrote: >>>> >>>>> >>>>> >>>>> On Mon, Aug 1, 2016 at 1:04 PM, Sam Bull <sam.hack...@sent.com> wrote: >>>>> >>>>>> On Tue, 2016-07-26 at 22:38 -0400, Seth Ciango wrote: >>>>>> > The biggest problem is that when walking in major cities in the open >>>>>> > air with the Pro5, the cellular data connection will change to >>>>>> > "Unavailable" and "Denied." >>>>>> >>>>>> Does anybody know what this 'Denied' actually means? I had this >>>>>> yesterday for a few minutes, and have noticed it several times in the >>>>>> past. It just says 'Denied' and doesn't give me any signal, but I have >>>>>> no idea why. For me, it happens very infrequently and only last a few >>>>>> minutes (or perhaps until I move down the road). >>>>>> >>>>> >>>>> This means that there are networks around but you are not allowed to >>>>> register in them. Which happens if you have coverage from some operators >>>>> but not for any to which you are allowed to register to. >>>>> >>>>> >>>>>> -- >>>>>> Mailing list: https://launchpad.net/~ubuntu-phone >>>>>> Post to : ubuntu-phone@lists.launchpad.net >>>>>> Unsubscribe : https://launchpad.net/~ubuntu-phone >>>>>> More help : https://help.launchpad.net/ListHelp >>>>>> >>>>>> >>>>> >>>>> -- >>>>> Mailing list: https://launchpad.net/~ubuntu-phone >>>>> Post to : ubuntu-phone@lists.launchpad.net >>>>> Unsubscribe : https://launchpad.net/~ubuntu-phone >>>>> More help : https://help.launchpad.net/ListHelp >>>>> >>>>> >>>> >>> >>> -- >>> Mailing list: https://launchpad.net/~ubuntu-phone >>> Post to : ubuntu-phone@lists.launchpad.net >>> Unsubscribe : https://launchpad.net/~ubuntu-phone >>> More help : https://help.launchpad.net/ListHelp >>> >>> >> >> >> -- >> b...@summerwill.net >> >> >> -- >> Mailing list: https://launchpad.net/~ubuntu-phone >> Post to : ubuntu-phone@lists.launchpad.net >> Unsubscribe : https://launchpad.net/~ubuntu-phone >> More help : https://help.launchpad.net/ListHelp >> >> >
-- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp