On Thu, Jun 23, 2016 at 12:49 PM, Alexander <alexanderki...@gmail.com> wrote:
> HELP NEEDED!!!! Please read below where it says ANYBODY, if you are so > inclined. Thank you. > > HI Alex, can you show the ouput of "ls -al /home/phablet/.config" please? > On 22.06.2016 21:33, Sigvard Lyth wrote: > > Hi Alexander. > > Are you using a file manager app to look for them? Because files beginning > with a . are hidden. So you need to turn that on to see them. I can't find > a way to do that right now. :-( > > SSH via Terminal... Using Linux private and professional since 2006. The > directories are not there and manually creating the two directories > mentioned does NOT do the trick - unfortunately. I need something to put in > there perhaps? I don't know how the directories went away but they are > gone! It must be a bug but I cant find any relating. Will you help me > futher investigate? A phone without being able to listen to music suxx bad > - it is what i have been using it for mostly. > > But use the Go to function in the right upper menu, and go to > '/home/phablet/.config/' and maneuver regularly from there. > > > Thank you for your idea but it does not help me. Can you or ANYBODY send > me your files from the "~/.config/com.ubuntu.music/" directory? And > perhaps also from "~/.local/share/com.ubuntu.music/" ? > > Thak you so much! It would help me to move forward. > > Alexander > > > > Good luck! > > Den ons. 22. jun. 2016, 15.47 skrev Alexander <alexanderki...@gmail.com>: > >> The directories you mentioned do not exist on my phone?!? I uninstalled >> the app and installed it again. Same issue and the directories still don't >> exist. Perhaps somehow they went away and the app does not check on first >> run because it comes installed as default? >> >> How can I manually create those directories and put into them what the >> app expects to be starting? Can somebody with a Aquaris 5 just send me the >> contents of those two directories from his phone so i can see what happens? >> Seems the way forward or are there other ideas? >> >> Cheers Alexander >> >> >> On 22.06.2016 14:06, Andrew Hayzen wrote: >> >> Hi Alexander, >> >> Firstly I'm sorry to hear that you are having this bad experience and >> hope we can resolve the issue. >> >> The locations that the music app stores configuration files are as >> follows: >> ~/.config/com.ubuntu.music/ (for general settings) >> ~/.local/share/com.ubuntu.music/ (for databases of your playlists) >> >> This issue could be due to a stale lock file bug [0], I would be >> interested to know if there are any files ending .lock in those directories >> (if there are try deleting just the .lock files and relaunching the app). >> >> Otherwise try deleting all the files in the directories to see if the app >> launches correctly (in this case it might be useful to take a copy of the >> files so we can debug later). >> >> Let me know if you need additional help removing the relevant files. >> >> Thanks, >> >> Andrew >> >> 0 - >> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1576989 >> >> On 22 June 2016 at 12:26, Alexander < <alexanderki...@gmail.com> >> alexanderki...@gmail.com> wrote: >> >>> Hello folks! >>> >>> The Music App refuses to start past the load screen and just shuts down. >>> Aquaris E5, OTA 11. >>> >>> I would like to try and delete all its settings and files and have it >>> re-initialise to see if it helps, but I can't seem to find all the files. >>> >>> Can somebody please point me in the right direction? >>> >>> Cheers, >>> >>> Alexander >>> >>> -- >>> Mailing list: https://launchpad.net/~ubuntu-phone >>> Post to : ubuntu-phone@lists.launchpad.net >>> Unsubscribe : https://launchpad.net/~ubuntu-phone >>> More help : https://help.launchpad.net/ListHelp >>> >> >> >> -- >> Mailing list: https://launchpad.net/~ubuntu-phone >> Post to : ubuntu-phone@lists.launchpad.net >> Unsubscribe : https://launchpad.net/~ubuntu-phone >> More help : https://help.launchpad.net/ListHelp >> > > > -- > Mailing list: https://launchpad.net/~ubuntu-phone > Post to : ubuntu-phone@lists.launchpad.net > Unsubscribe : https://launchpad.net/~ubuntu-phone > More help : https://help.launchpad.net/ListHelp > >
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