Hello (bringing back reply that did not hit the mailing list)
(gmail problem IMHO it should default to reply-all, hate that) 2009/8/24 Pedro Azevedo <pazev...@gmail.com>: > Hi, > > > I tried Karmic alpha 4, the Anjuta version that comes with it is fine, the > OS itself isn't. I can't use it. I can't spend an hour without having a Life is not fair =) you can't get everything at the same time. > service crash, and there are fundamental errors with the interface and > filesystem that make me wonder about everything else. Like missing icons on > the main menu, and files that download into a folder and disappear from the > filesystem only to appear again after a reboot, I'm not talking about icons > on the desktop either, or files starting with dots, I'm talking about you > ls'ing a directory and the file is gone now and appears after the reboot. > Well that's why it's called Alpha =) Haven't noticed such things happening on my machine. Maybe I'm lucky and not using same set of packages. > This is why I mentioned next Ubuntu's release, I like that Anjuta version. > Can I have it now though? Can someone update the 9.04 package? The package > is already made, I just need it now. > We are all volunteers here. And even those devs that are paid they are paid to complete release goals not your demands. Please keep that in mind. There is a strict policy about stable release updates. Simply by emailing to this list you have slim chances of achieving this. See https://wiki.ubuntu.com/StableReleaseUpdates?action=show&redirect=SRU Just because package is out there it doesn't mean that it will not brake in some other way on ~10 million of other installations. I would not want to please one users demands at the cost of 1000 broken installations (some people like toolbars that do not restore themselves) > About launchpad, I've given up on it. First we have to go to this website, > then we have to register, then we get "helped" by a human/drone who doesn't > read the entire report and asks us for information that is included in the > report, and in the end, we get directed to some other bug tracking > interface, from another company/institution/fundation/project because the > package in question is not your direct responsability, and we have to start > all over again. > I'm so sorry to hear you gave up on launchpad. I hope you change your mind. There are command-line, and gui options to submit bugs to launchpad. It takes you there to provide additional info. Hmmm.... registration is such a common thing. Any help is better than none. Am I a drone? =````````````((((((((((((((( I believe I read your "full report" which is missing package versions, installed dependencies, architecture, steps to reproduce and back-traces. So yeah for a bug report "It doesn't work they way I like it on Saturday morning" will not get you a full fledged responses. Actually you don't get redirected anywhere launchpad directly supports external bug trackers and a single bug can have links across many packages, distributions and upstream bugtrackers. All packages are our responsibility it's just we want to be efficient and we follow some procedure and teach bug-reporters about it as well. There is even several teams dedicated to that (QA & BugSquad and probably others I'm not aware of). > Now, I'm a programmer, I understand keeping track of all those packages as > to be challenging, but you could redirect reports that are not your direct > responsability to the appropriate channels, thus making the bug reporting > "experience" a bit more straight forward. > We do that. Step 1) launchpad.net/ubuntu/+filebug Step 2) Done Quality of the bug report is directly proportional to quickness and fullness of the responses and handling. > You could take a few hints from Google's Chrome. We find a bug, we open the > bug submiting window, we fill a couple of fields, send the report, and > that's it. It doesn't matter if the bug is with the site, or with the > browser, they sort it out. Until bug reporting in Ubuntu is similarly > straight forward I won't trouble myself with it. > Am I talking to one person? Or many? Who are "we" in your paragraph? Please compare: https://edge.launchpad.net/ubuntu/+filebug: /````` | Report a bug | Please describe the bug in a few words, for example, "weather applet crashes on logout": | Summary: | Continue \..... And about:linux page in Google Chrome (chromium to be exact): /````` | Don't file bugs without doing the work | | Every minute spent triaging and de-duplicating bugs is a minute spent not fixing them. | If you have a good bug report (e.g. includes a stack trace or a reduced test case), first | verify it exists in the latest build, then verify it hasn't been filed already, then file your | bug using the Linux-specific template. \..... Maybe google should learn from us? (My opinion is that both cases have their truth) > With all this rambling about launchpad don't forget about the package. no comment > > > Regards, > Pedro Azevedo > I'm done in this thread. Thank you for your time taken to submit bug report to this mailing list. -- With best regards Dmitrijs Ledkovs (for short Dima), Ледков Дмитрий Юрьевич -- Ubuntu-motu mailing list Ubuntu-motu@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-motu
