Hi Adam,
Why not do both? I see each approach as bringing something unique and useful
to the table.
I think that the web 2.0 approach you're suggesting adds unnecessary
technical strains.
Setting up a site similar to Dell's Idea Storm, specifically for Ubuntu,
would be rather easy using pligg http://pligg.com/ It is still in beta
but seems to be a completely usable platform.
I am more in favor of polls and surveys being added to the Canonical site
and linked to from inside of Ubuntu.
I personally do not fill out surveys, they seem like such a chore and
hassle, and I feel as though no one reads them. Poll's are nice within the
options they provide, but what if the user has an opinion or idea outside
the scope of the poll's choices? Also I would think it would be harder to
manually gather statistics, maybe there is some software for manually
sorting suggestions?
The reason I love Dell's Idea Storm so much is it allows the most popular
and agreed upon suggestions to float to the top. I can look and see how the
community resonates with my idea. When I send in a survey I have no idea if
anyone else shares my opinions, and honestly I don't want to take the time
and effort to complete one. The "Web2.0" approach holds much more appeal
to me as a feedback mechanism, than polls, forums, surveys, or launchpads
ever could. I think all methods of feedback are useful, but I believe the
Web2.0 approach would wield the most power for polishing ubuntu's rough
edges for end users.
On 3/15/07, Adam <[EMAIL PROTECTED]> wrote:
Hello Matt,
We spoke briefly on IRC. Again, I'm more in favor of collecting the
information from inside of Ubuntu if at all possible ("Click here to take
Ubuntu surveys") so that the absolute largest number of users can send
feedback to us, as well as suggestions. I think that the web 2.0approach
you're suggesting adds unnecessary technical strains. I am more in
favor of polls and surveys being added to the Canonical site and linked to
from inside of Ubuntu.
On 3/14/07, matt wight <[EMAIL PROTECTED]> wrote:
> As you all know; Dell launched dellideastorm.com to get community
> feedback and suggestions. I think this move was brilliant on Dell's part,
> allowing them to get invaluable feedback that otherwise would have been too
> vast, overwhelming and complex to deal with. This " Web2.0" approach
> allowing users to vote and comment ideas, allows the most popular to float
> to the top, to "separate the wheat from the chaff" so to speak
>
> I purpose that Canonical follow suit with a similar "idea storm". A
> web2.0 approach similar to dell's ideastorm, for ideas on how to improve
> ubuntu , suggestions, constructive criticism and annoyances. A place
> where people feel their opinions can actually be heard, rather than
> ignored.
>
> It has been my experience that developers while brilliant and
> technically capable lack the ability to see the perspective of the "average
> Joe computer user". It has also been pointed out that the forums and
> lauchpad allow for users to give feedback, however both of these lack the
> spirit that the " Web2.0" approach gives. Launchpad is imho too
> technical for most users, and the forums really don't provide an easy way to
> harness the collective opinions of ubuntu's user base.
>
> I can see only good things coming from harnessing the collective wisdom
> of users, such as allowing for coherent, focused and prioritized feedback
> for the developers.
>
>
> Sincerely,
>
> Matthew Wight
>
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