Hello Matt,
We spoke briefly on IRC. Again, I'm more in favor of collecting the
information from inside of Ubuntu if at all possible ("Click here to take
Ubuntu surveys") so that the absolute largest number of users can send
feedback to us, as well as suggestions. I think that the web 2.0 approach
you're suggesting adds unnecessary technical strains. I am more in favor of
polls and surveys being added to the Canonical site and linked to from
inside of Ubuntu.
On 3/14/07, matt wight <[EMAIL PROTECTED]> wrote:
As you all know; Dell launched dellideastorm.com to get community
feedback and suggestions. I think this move was brilliant on Dell's part,
allowing them to get invaluable feedback that otherwise would have been too
vast, overwhelming and complex to deal with. This " Web2.0" approach
allowing users to vote and comment ideas, allows the most popular to float
to the top, to "separate the wheat from the chaff" so to speak
I purpose that Canonical follow suit with a similar "idea storm". A
web2.0 approach similar to dell's ideastorm, for ideas on how to improve
ubuntu , suggestions, constructive criticism and annoyances. A place
where people feel their opinions can actually be heard, rather than
ignored.
It has been my experience that developers while brilliant and technically
capable lack the ability to see the perspective of the "average Joe computer
user". It has also been pointed out that the forums and lauchpad allow for
users to give feedback, however both of these lack the spirit that the "
Web2.0" approach gives. Launchpad is imho too technical for most users,
and the forums really don't provide an easy way to harness the collective
opinions of ubuntu's user base.
I can see only good things coming from harnessing the collective wisdom of
users, such as allowing for coherent, focused and prioritized feedback for
the developers.
Sincerely,
Matthew Wight
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