> Yep. We're very pleased that there are OEMs selling computers with > Ubuntu pre-installed, so that millions more people are using Free > Software. And we're happy to accept feedback from those OEMs on problems > their customers have with Ubuntu, even if some of that feedback is > private. We're not going to make unrealistic demands that they do all > their product development in public. We couldn't do that even if we > wanted to, precisely because Ubuntu is Free Software.
In my opinion we should rather point to build a distributed usability study. Some of us teach ubuntu to ordinary persons; when there are doubts about usability, such as the new behaviour of update-notifier, a set of fixed-answer questions should be prepared (perhaps starting from a discussion on this list). All of us will be able to try this on our... patients :) and report how they react, together with some data on their age, profession, computer science exposure and so on. Then we will not have to choose between observations such as "my grandma would never understand the new behaviour of the apache restart mechanism - not that she uses linux - or even the PC, though" AND closed-source studies. What I expect for example is that for the new update notifier behaviour we would get a lot of users just getting used to close the window that pops up in the middle of their work and ignore the upgrades. But I might be proven wrong, so that would be a good question to ask. Vincenzo -- Ubuntu-devel-discuss mailing list Ubuntu-devel-discuss@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss
