On Mon, 2008-09-01 at 23:32 +0200, Wouter Stomp wrote: > Bugs that are marked incomplete and subsequently get a reply from the > original reporter often stay in the incomplete status. This means they > automatically get closed even though the needed info was provided. I > think it would be a good idea to automatically change the status to > new once a new comment is made on an incomplete bug.
IIRC..Bugzilla does this nicely (might be the only thing it does nicely). When a bug is marked incomplete by a triager the original reporter gets a email notification (just as LP) but then when the reporter responds and presses submit, he gets a question which is something like "Did you give the developers what they needed?". That would be one way to solve it.. Ps. This is also almost how it works on LP Answers as well. Rgds -- Thomas Novin <[EMAIL PROTECTED]> GPG key: http://xyz.pp.se/~thnov/gpg.asc -- Ubuntu-devel-discuss mailing list Ubuntu-devel-discuss@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss